Full Course Description

Managing Challenging Patient Behaviors: 101 De-escalation Strategies for Healthcare Professionals

Program Information


  1. Determine criteria for high-risk behavior.
  2. Apply interpersonal effectiveness skills to patient evaluation.
  3. Analyze effective strategies to de-escalate dangerous behavior.
  4. Assess for the symptoms of major illness that interfere with treatment.
  5. Evaluate the effectiveness of your communication skills to de-escalate aggressive behavior.
  6. Categorize approaches to various high-risk patient profiles.


Lowering Risk for Dangerousness in Patient Encounters

Healthcare Goals Evaluating the Patient Interpersonal Effectiveness Skills Engage Patients in Focused Communication Treatment Team Concept Understanding Challenging Symptoms Severe Mental Illness Disorders with Unique Risk Acute Crisis

Copyright : 05/13/2020

Substance Abuse Among Medical Patients: A Hidden Truth

Program Information


Case Studies of Hidden Substance Use Disorders in Medical Patients: What Does it Look Like?

Why is This Topic so Important? And so Challenging?

What Do These Substances Actually Do Within the Body?

What Substances Are We Talking About?

Street Drugs and Terminology

Neurobiology of Substance Abuse: You Mean it’s Not a Choice?

Mental Illness and Substance Abuse “Dual Diagnosis”

Screening and Assessment Techniques

The Patient with an Underlying Substance Use Disorder: Withdrawal Symptoms & Emergency Treatments



  1. Evaluate the epidemiological trends of substance use disorders and how these disorders affect our medical patients.
  2. Differentiate between the substances of abuse seen presently in practice to understand the pharmacology of these substances.
  3. Distinguish the terminology used to refer to street drugs today.
  4. Argue the neurobiology of substance abuse.
  5. Assess and screen for substance use disorders.
  6. Formulate an appropriate treatment plan for patients with a history of substance use disorder, including managing pain effectively.
  7. Analyze the relationship between various medical complications associated with substance use.
  8. Manage your own identified biases when working with patients who have substance use disorders.

Copyright : 04/20/2016

Patients in Crisis: Life Threatening Risks of Opioids, Medical Marijuana, Vaping

Program Information


  1. Evaluate how opioids are affecting the brain and mental health.
  2. Differentiate between substance use disorder and common co-occurring disorders.
  3. Analyze the benefits of inpatient versus outpatient treatment, medication and behavioral treatment options.
  4. Catalog the conditions benefited by medical marijuana use and ramifications of legalization.
  5. Determine pain treatment options for a patient with an opioid addiction.
  6. Choose patient teaching based upon what we know and what we don’t know regarding vaping.


The Opioid Crisis: Dealers, Doctors and Drug Companies

Risks of the Opioid Options Opioids ARE Changing the Brain Life Threatening Challenges Treatment Options Narcan Marijuana: Medical…or Otherwise The New Hot Topic of Vaping Patients in Addiction Crisis

Copyright : 06/15/2020