I’m trying to log into my account, but the “Forgot Password” email says that the system doesn’t recognize my email. What does this mean?


Created On 09/22/2017  - Modified On 02/23/2018

PESI offers many different types of programs.  In order to provide these different learning formats and maintain accurate continuing education histories for our each of our customers, we have split our programs and services into different accounts.  You are likely attempting to log into the incorrect account type.

Registration Account:  The registration account is for completing live seminar registrations only.  The only way to log into the registration account is while completing a live-seminar registration.  To log into your registration account, first find the seminar that you would like to register for and begin the registration process.  Log into your registration account when prompted by the website. There is no information stored in your registration account that can be accessed by logging in on the website.  The account functions as a link between the website and our registration software.  To update account information or make changes to your registration, please contact customer service. 

Bookstore Account:  The bookstore account can be accessed by clicking the “Login” button in the upper, right-hand corner of www.pesi.com and selecting “Educational Products” from the drop-down list.  This account is for physical product purchases such as books, DVDs, card decks, etc. 

Distance Learning Account: Live webcasts, digital seminars, and online courses are accessed through your distance learning account.  You can access your distance learning account by going to  catalog.pesi.com and clicking “Sign In.” Alternatively, you can go to pesi.com, click “Login” and select “Live Webcasts and Digital Seminars” from the drop-down list.

It's also possible that your distance-learning account was created through Psychotherapy Networker, and not through PESI.  If that is the case, you will receive a login message that notifies you that your account is on catalog.psychotherapynetworker.org, and you will be given an option to log into the Psychotherapy Networker distance learning account.  However, if you are trying to log in to purchase a PESI online program, you will need to create a separate account on catalog.pesi.com

If you receive the log in message, please click “Login with Psychotherapy Networker.”  After you log in, the website will automatically create an account for you on catalog.pesi.com and link your accounts on the two websites.

 


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