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Heartfelt: A Course on the Power of Apologizing with Harriet Lerner, Ph.D. and Brené Brown, Ph.D.
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We're human, we hurt each other, we get hurt. Healing that hurt depends on the ability to deliver and accept a heartfelt apology. In this course, you’ll learn why some apologies are deeply meaningful, others feel meaningless, and some are downright sneaky and mean. This course will teach us how to offer a truly healing apology—and to decode apologies that are not really apologies at all. We will learn how to restore connection when even the good apology is not good enough.
This four-lesson online workshop, co-facilitated by Harriet Lerner and Brené Brown, teaches us to identify the nine essential ingredients in a heartfelt apology, and to recognize the mischief of defensiveness in ourselves and the non-apologizers in our life. Together, we will walk through lessons, role play and do exercises that challenge us to explore what it means to give a meaningful apology and how we strengthen ourselves and enhance our relationships, one heartfelt apology at a time
Heartfelt Module Objectives:
- Describe the importance of giving and receiving apologies and learn how effective delivery of apologies is crucial to the success of a relationship.
- Determine the difference between a heartfelt apology and a half-hearted, inauthentic apology.
- Construct a heartfelt apology and put into practice.
- Communicate to clients that important elements of offering a heartfelt apology include listening non-defensively and acknowledging the hurt person's feelings.
Lesson 1 Outline
The Profound Power of the Apology
- Exercise: The Gifts of a Heartfelt Apology
- Exercise: Permission Slips
Brené Brown, PhD, MSW
Dr. BreneĢ Brown is a research professor at the University of Houston, where she holds the Huffington Foundation Endowed Chair at the Graduate College of Social Work. She also holds the position of visiting professor in management at the University of Texas at Austin McCombs School of Business.
Brené has spent the past two decades studying courage, vulnerability, shame, and empathy. She is the author of six #1 New York Times bestsellers and is the host of two award-winning podcasts, Unlocking Us and Dare to Lead.
Brené’s books have been translated into more than 30 languages, and her titles include Atlas of the Heart, Dare to Lead, Braving the Wilderness, Rising Strong, Daring Greatly, and The Gifts of Imperfection. With Tarana Burke, she co-edited the bestselling anthology You Are Your Best Thing: Vulnerability, Shame Resilience, and the Black Experience.
Brené’s TED talk on the Power of Vulnerability is one of the top five most-viewed TED talks in the world, with over 60 million views. Brené is the first researcher to have a filmed lecture on Netflix, and in March 2022, she launched a new show on HBO Max that focuses on her latest book, Atlas of the Heart. Brené spends most of her time working in organizations around the world, helping develop braver leaders and more courageous cultures. She lives in Houston, Texas, with her husband, Steve. They have two children, Ellen and Charlie, and a weird Bichon named Lucy.
Speaker Disclosures:
Financial: Brené Brown is the CEO for The Daring Way and Founder and CEO of COURAGEworks and Brave Leaders Inc. She is a research professor at University of Houston Graduate College of Social Work. She is an author of numerous books and receives royalties from various publishers. Dr. Brown receives compensation as a speaker for numerous other organizations. Brené Brown receives a speaking honorarium from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Brené Brown has no relevant nonfinancial relationship to disclose.
Harriet Lerner, PhD
Harriet Lerner, PhD is one of our nation's most respected voices on the psychology of women and marriage and family relationships. For three decades, she was a staff psychologist and psychotherapist at The Menninger Clinic in Topeka, Kansas, and a faculty member and supervisor in the Karl Menninger School of Psychiatry.
Currently in private practice in Lawrence, Kansas, she is the author of numerous scholarly articles and 11 books, including the New York Times best-seller, The Dance of Anger, Women in Therapy, The Dance of Connection, and The Dance of Fear. Lerner has been a guest on Oprah, CNN, NPR and numerous other media. She is also, with her sister, an award-winning children's book author, and she hosts a blog for Psychology Today and The Huffington Post. Lerner's new book is Marriage Rules: A Manual for the Married and The Coupled Up.
Lerner lectures and consults nationally, while her psychotherapy practice remains at the heart of her work.
Speaker Disclosures:
Financial: Harriet Lerner maintains a private practice and has an employment relationship with Imagine Magazine. She receives royalties as a published author. Harriet Lerner receives a speaking honorarium and book royalties from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Harriet Lerner has no relevant non-financial relationships.
