Serious Illness Messaging and Crucial Conversations
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One of the biggest challenges healthcare professionals face is the serious illness messaging and critical conversations that are vital for patient care. Advance care planning is often overlooked. Many patients we see simply do not have one. However, the important aspect of guiding patients through their medical treatment and care involves very specific discussions for them. In this session, you will learn about advance care planning and your role in it. You will also learn about serious illness messaging, conversation steps and guidelines, the power of four words, and how to address consent and decision-making challenges. We will end with a discussion on addressing the most difficult questions “how long do I have?”
Nancy Joyner, RN, MS, APRN-CNS, ACHPN® is a nationally recognized consultant, speaker, educator and author. As a Palliative Care Clinical Nurse Specialist, she works as the palliative care specialist disseminating awareness and education regarding palliative care statewide. Nancy has over 40 years of nursing proficiency that includes 17 years as an advanced practice nurse in palliative care. Nancy is an End-of-Life Nursing Education Consortium (ELNEC) trainer. She has had training through the Center to Advance Palliative Care (CAPC). Nancy created numerous CME sessions on palliative care for the University of North Dakota’s Project ECHO and is involved with the Dakota Geriatric Workforce Enhancement Program. She has presented and published at local, state, and national levels. She has researched and published articles on POLST and advance care planning. Nancy is an ambassador for the Serious Illness Community of Practice, Ariadne Labs. She is currently president of Honoring Choices® North Dakota, North Dakota’s POLST Program Coordinator and co-creator of the HCND ACP Facilitator Certification Course.
Speaker Disclosures: