Full Course Description

Compassion Fatigue Certification Training for Healthcare, Mental Health and Caring Professionals

Compassion is at the heart of your work, and at the heart of you. But excessive demands on your empathy can leave you feeling worn down, burdened by the suffering of others, and dreading your next day on the job.

This is Compassion Fatigue. It’s more than being overworked, and it’s a threat to the safety of your patients, your own wellbeing, your relationships, and your career.

This program is exactly what you need to regain purpose, fulfillment, and thrive in your profession – whether you’re already experiencing the emotional burnout of Compassion Fatigue, or want to make sure you avoid it.

If you work in healthcare, mental health, veterinary medicine, rehab or any helping profession this is one recording you can’t afford to miss.

Become Certified!

By completing this program you will have met the educational requirements for eligibility when applying to become a Certified Compassion Fatigue Professional (CCFP) through Evergreen Certifications! Seize the opportunity to become a go-to resource in your facility, office, or unit with the tools and understanding necessary to manage the emotional demands that can negatively impact the care of patients/clients and push other valuable team members away from the job 

Please Note: Professional standards apply. The IATP has an application fee for the CCFP certification; that fee is not included in your program purchase. Visit evergreencertifications.com/customercare/faq for answers to frequently asked certification questions.

*We partner with Evergreen Certifications to include certification with some of our products. When you purchase such a product we may disclose your information to Evergreen Certifications for purposes of providing services directly to you or to contact you regarding relevant offers.

Program Information


  1. Analyze the concept of compassion fatigue and establish how it relates to secondary trauma and burnout.
  2. Assess the factors that can contribute to compassion fatigue.
  3. Investigate the role of autonomic nervous system reactions in compassion fatigue.
  4. Apply assessment instruments that can be employed to identify the signs of compassion fatigue in self and others.
  5. Employ evidence-based strategies from mindfulness and mental health treatments to reduce stress and increase well-being.
  6. Demonstrate how organizations can build resiliency in their employees and increase retention.


Compassion Fatigue’s Impact on Professionals, the Workplace, and Caregivers

  • History of compassion fatigue
  • Compassion fatigue, secondary trauma, depression, and burnout
  • Recognize contributing factors
  • Identify how compassion fatigue robs you of your ability to nurture
  • The ethics of self-care – research evidence
Red Flags to Watch for: Signs and Symptoms of Compassion Fatigue
  • The nervous system’s role in CF and its symptomology
  • Assessment instruments for self and others
  • Identify triggers for emotional distress
  • Review your personal/professional history
The Compassion and Empathy Toolkit: How to Maintain Purpose, Fulfillment and Thrive
  • Reset during the workday with strategies to:
    • Restore compassion & clarity
    • Reconnect with the rewards
    • Raise your gratitude quotient
    • Apply your signature strengths in new ways
  • Build competence and compassion by being present
Conquer Burnout with Strategies To: De-Stress, Manage Emotions, Reduce Anxiety, and Stop Feeling Overwhelmed
  • Deep breathing exercises for immediate calm
  • Right here/right now – stay in the moment to reduce anxieties
  • Effective and healthy ways to manage your emotions
  • Change limiting stories about caring for yourself
  • Release the negative – 3 steps to countering negativity bias
Create a Healthy Home/Work Balance
  • Bring calm after work hours with relaxation techniques
  • Restore body & mind with awareness
  • Stop replaying your day – strategies to end rumination
  • How to rewire your brain towards happiness
  • Food as medicine – nutrition tips for enhancing resiliency and wellbeing
Retention and Resiliency Strategies: How Organizations and Individuals Can Build Better Work Environments
  • How cleansing the toxic workplace combats compassion fatigue
  • Manage bullying and blaming
  • Communication strategies for collaborative relationships
  • Stair-steps towards building resilient practitioners
  • Empowering leadership for change

Target Audience

  • Nurses
  • Nurse Educators
  • Nurse Practitioners
  • Clinical Nurse Specialists
  • Floor Directors and Managers
  • Nursing Home Administrators
  • CNAs
  • Physicians
  • Physician Assistants
  • Physical Therapists
  • Occupational Therapists
  • Veterinarians
  • Veterinary Technicians
  • Veterinary Practice Managers
  • Social Workers
  • Counselors
  • Clinical Supervisors
  • Educators
  • Psychologists
  • Others in Caring Professions

Copyright : 03/06/2020

Nursing Stress and Exhaustion: Proven Strategies to Beat Burnout and Revive Your Professional Passion!

Your work can change the trajectory of lives. And providing healing, ending pain, and restoring the hope of your patients is meaningful beyond words.

But the intense pressures of being a nurse can threaten your career. Emotionally drained, physically exhausted and feeling unsure and unsupported; the negativity, frustration, and resentfulness can seep into your life inside and outside of work. As you dread your next shift, the downward spiral has begun and could end with you exiting the profession you once cherished.

This powerful recording will provide you with the skills, tools and techniques you need to manage the stress and emotional complexities unique to nursing. You will be empowered to overcome career-threatening burnout and regain your purpose and passion for the critical work you are entrusted to provide.

You'll learn proven techniques to help you handle the most stressful and burnout-inducing situations you commonly face. Walk away with new insights to bring immediate physical and emotional calm when dealing with abusive patients, long-term strategies to maintain genuine compassion, skills to contribute to positive and rewarding relationships with colleagues and a plan to live a healthy, balanced, happy life.

Leave breathing a deep sigh of relief, knowing you have the tools you need to continue this incredibly rewarding work with renewed energy, joy and purpose!

Program Information


  1. Practice in-the-moment stress reduction techniques.
  2. Evaluate the long-term benefits of a regular meditation practice.
  3. Analyze compassion practices that help nurses regulate emotional distress.
  4. Choose ways the nurse can professionally respond to workplace bullies.
  5. Integrate techniques to increase teamwork and cooperation in the workplace.
  6. Discover strategies to bring closure to the workday.
  7. Develop a plan to increase self-care and wellness in your life.


Unrelenting Stress Kills

  • Self-evaluate: Identify your thorniest work stressors
  • Discover ten in-the-moment stress busters
  • Stress is a given, but what do you want your response to look like?

Managing the Demanding Patient

  • De-escalate any situation with nonviolent communication strategies
  • Consider… the impact of uncertainty, lack of information and loss of control
  • The two parts of communication: Expressing honestly and listening empathically

Strategies for Stressful Work Overload

  • Identify your triggers for emotional nursing distress: Maslach Burnout Inventory
  • The Burnout Triad: Depersonalization, overwhelm and loss of personal efficacy
  • De-stress in the middle of a busy shift
  • Time management skills

Techniques to Bring Calm in High Acuity and Emergency Scenarios

  • Processing intense emotions: It's not for the faint of heart
  • Create a 'Calm Kit' to get you back in the zone

Handle Unsupportive or Abusive Co-Workers

  • How to say what you want, get what you need and not irritate everyone along the way
  • Managing bullying and blaming
  • Communication practice scenarios:
    • You want to tell a co-worker that she really needs to step it up at work
    • A co-worker is blaming you for a poor patient outcome
    • You need help with a patient today and no one working is very approachable
  • Team-building strategies to increase support and cooperation

Increase Job Satisfaction with Caring, Compassion and Gratitude Exercises

  • Discover compassion: The road between caring too much and being too burnt out to care
  • Don't let mind traps/habitual thinking get you stuck
  • Are you experiencing empathic distress?
  • Attributes of resiliency

Achieve a Healthy Balance Between Home and Work

  • How personal, interpersonal and organizational factors contribute to overall burnout
  • Give yourself kindness
  • Name and process your emotions

Sleep Disturbances and Anxiety

  • Current best practices for shift work/sleep cycles
  • Quiet your mind so the work day does not replay

Red Flags: Self-Evaluation for Excessive Stress and Burnout

  • Strategies to bring closure to the workday
  • Distinguish between venting, complaining and processing the workday
  • Meditation and the link to workplace outcomes
  • Apply self-care - your most important survival strategy!

Target Audience

  • Nurses

Copyright : 03/21/2019

Beating Burnout in the Healthcare Setting

The Flames of Burnout and Stress Continue to Rise...Learn Effective and Immediate Techniques that will Extinguish the Fires,and offer you Access to Amazing Work Life Balance

The health care workforce burnout epidemic is a national crisis and chances are YOU are at risk. Are you running out of hours in the day? Is life moving too fast? Do you continually feel behind at home and at work? Are your clients, patients, students, or family suffering because you are spread too thin? Regardless of your many roles, be they therapist, nurse, educator, parent, and/or caregiver, you are, more than likely, routinely asked to do more with less, and to fit more into each day. These high demands can frequently leave you behind schedule, frustrated, exhausted, and disorganized.

This unique, enlightening recording will demonstrate how to overcome this crisis, adding hours to your days by arming you with tools for combating burnout, disorganization, stress, and fatigue. Time management skills are necessary for anyone, but they are particularly critical for professionals whose job it is to care for others.

Program Information


  1. Recognize the relationship between organization and its physiological effects on the brain, body and attitude
  2. Discuss the clinical effects overstress and burnout may have on you, your family and your clinical practice
  3. Identify the benefits and liabilities of technology in clinical practice as a means of organization
  4. Recognize and perform techniques to reduce stress, improve physiological performance, and find peace in your clinical practice
  5. Perform an extensive self-assessment to identify areas in need of improvement in work-life management
  6. Define the structure of *SMART* goals, and create 2 achievable short-term and long-term personal goals that will improve your clinical practice



  • 87% of working Americans admit they overwork
  • 39.2% of working Americans work at least 5 hours overtime per week
  • 38% of Americans report they spend more time away from their home life as compared to 2010
  • 46.4% of working Americans report they frequently feel stressed from overworking
  • What is the solution?

*Source: rgjournals.com


  • Evidence-based signs of imbalance
    • Health and clinical ramifications
    • Stress, burnout, and poor mood
  • Personality pitfalls, understanding the effects of imbalance on personality
    • The “happy” clinician vs. the “broken” clinician


  • Add hours to your day with unparalleled time management
    • Emergent, urgent, important, and the rest of the “to do” list
    • Flexibility and creative methods to getting the job done
    • Allowing yourself to say “no”
  • Stop the Stress!
    • Simple methods to stress reduction
      • LAB: Identifying physiological triggers and responses to stress reduction methods
    • Eat, sleep and exercise
      • LAB: Methods to immediately alleviate stress at home, work and at play (lab)
      • Stress doesn’t stop at the office-methods to reduce home stressors
    • Current evidence on work hours, vacation, and the impact of leisure
    • The power of play in adulthood
  • Technology…A double-edged sword
    • Awesome apps to streamline your schedule
  • Financial freedom: It’s not what you make, it’s how you spend it
    • LAB: Financial organization and its relationship to work and career satisfaction


  • “Hacks” to make everyday jobs easier


  • Per diem, part-time, flex-time and other options
  • The more cookie jars you get your hands in, the more varied the flavors


  • Internal change vs. external change
  • Case study - Stages of change
  • Waiting out the storm
  • Fear of the unknown and how change may be good


  • Personal assessment-present
    • Social, emotional, organizational, with career, home and family
    • Case study-assessment examples


  • The 3 Ps in goal setting
  • SMART goal setting
  • Prioritization and visualization of the goal line


  • Sticking to a schedule
  • Words of wisdom and thoughts to live by
  • Case study- Lessons learned

Target Audience

  • Occupational Therapists
  • Occupational Therapy Assistants
  • Nurses
  • Nurse Practitioners
  • Physical Therapists
  • Physical Therapist Assistants
  • Physicians
  • Case Managers
  • Nursing Home Administrators
  • Speech-Language Pathologists

Copyright : 09/15/2017

Preventing Nurse Suicide: The Real Psychological Ramifications of the Pandemic

Nursing has never been for the faint of heart, but the pandemic took our experiences to a whole new level.

This past year, we have been hailed as heroes and along the way have endured much grief, loss and challenge.  Fortunately, our work worlds are feeling normalcy returning.  But that does not mean that the traumatic events we experienced have eased from our memories.  In fact, maybe the difficult moments just keep replaying.  For yourself.  For your co-workers.  You know something must change but don’t know how to get started healing.

The unresolved emotions can feel exhaustive.  The burnout and compassion fatigue have felt heavy, leaving many nurses at a point where they feel both emotionally and physically drained.  Many of us are searching for answers that go well beyond self-care. If we fail to recognize these feelings, they can lead to depression, anxiety, fatigue, somatic symptoms, and even nurse suicide.

It’s my goal to make sure that this Preventing Nurse Suicide information gets out to as many nurses as possible.  I want to be able to start these difficult conversations and contribute to the solutions.

We really need to feel empathy and compassion towards one another, as we all deal with such extreme stressors. If we learn new ways to accept and nurture each other, we can develop a built-in support system on our units and floors. NOW is the time to come together as a family of nurses.  I don’t want you to feel alone in this struggle.

As a community across the country, let’s support one another through our shared patient experiences.

Stephanie L. Bunch, RN, MSN, ANP-C, PMHNP-C, 

and the PESI HealthCare Team 

Program Information

Target Audience

  • Nurses
  • Nurse Practitioners
  • Clinical Nurse Specialists
  • Nurse Educators
  • Other Healthcare Professionals


Preventing Nurse Suicide: What We Are Learning 

  • Nationwide statistics vs worldwide 
  • Lack of statistics - and potential reasons for this 
  • Statistics regarding mental health history among nurses 

Mental Health Concerns Among Nurses: Common Risk Factors 

  • Men vs Women- 93% of nurses worldwide are women 
  • The overwhelming need to care for everyone - except yourself 
  • Home stressors 
    • Relationship issues 
    • Drug abuse among family members, spouse, or self 
    • Strained familial dynamic 
  • Long and demanding work shifts 
  • Little recognition by employer and patients 
  • Workplace drama 
  • Mental health history- treated or undiagnosed  

Burnout/Compassion Fatigue 

  • Differentiating the two 
  • Determining the source of the burnout 
  • How this pandemic has taken burnout to a new level 
    • Various traumas associated with the pandemic 
    • How nurses have dealt with these traumas 

Nursing as a Culture  

  • Uniqueness of the overall culture of nursing  
  • Pre and post COVID - has COVID changed this? 
  • Understanding the trauma experienced from the pandemic  

Solutions for Compassion Fatigue, Burnout, and Depression 

  • Prioritizing your own health 
  • Removing the stigma towards mental health  
  • Empathy for colleagues - and patients 
  • Use your voice to address workplace concerns 
  • Strategies to initiate change on your unit 


  1. Analyze the prevalence and statistics associated with suicide and mental health issues among nurses.  

  1. Demonstrate understanding of compassion fatigue/burnout and their potential ramifications.  

  1. Determine the traumatic nature of this pandemic and the potential long- and short-term ramifications of repeated exposure.  

  1. Assess the ways this pandemic has changed how we view the healthcare system and our role as nurses.  

  1. Apply implementable strategies to overcome burnout and improve quality of life for yourself or at-risk co-workers. 

Copyright : 06/17/2021

Nurses in the COVID-19 Pandemic: Work and Home Strategies to Reduce Your Stress, Fear and Frustration

During this extremely stressful time…nurses are amazing the country.

In the midst of uncertainty, chaos, fear and crisis, those on the frontlines are delivering their best to patients. The work is hard and long. Physically and emotionally exhausting. This pandemic is like no other we’ve experienced. Triaging patients. Shortages of protective gear and lifesaving equipment. Patient assignments sometimes becoming unthinkable. Safety concerns for patients, yourself and…your family. It’s taking a personal toll. The risk for burnout is high.

Sara Lefkowitz, MPA, BSN, RN, is passionate to share her insights when it comes to the intense feelings of compassion fatigue that so many nurses are experiencing. Nurses can be highly critical of their own performance, when things don’t seem quite…perfect. Learn some immediately helpful self-soothing techniques that will help with your internal kindness and the ability to regain calm in the middle of these incredibly busy days. The emotional intensity of nursing situations and dynamic relationships with patients, families and coworkers can create a sense of overwhelm. Unprocessed emotional experiences may result in the nurse replaying workday scenarios and emotions long after they have happened. Sara has strategies to help digest these emotions in a healthy way…so that you can relax, find peace, focus and sleep well.

Come together for this recording with fellow nurses from across the country. Connecting frontline heroes from various geographies, departments and settings, all understanding that there is a need right now to process the heaviness of their current pandemic experiences and emotions.

Program Information


  1. Devise methods to calm the mind at work and at home.
  2. Practice compassion practices to soother the body.
  3. Plan how to use the empathy buddy to process difficult work emotions.


How do you remain calm during coronavirus storm? This experiential program will present easy to learn techniques to calm the mind, soothe the body and process difficult emotions. Techniques utilizing mindfulness meditation, compassion and communication will be presented to work with stress.

  • Expressing gratitude to healthcare workers
  • Coronavirus challenges:
    • Intensification of stress
    • Lack of PPEs
    • Fear of contracting the disease
    • Anxiety about transmitting it to others
    • Staffing and workload  
  • Extending kindness to coworkers
  • Destress by letting go of being perfect/Accepting that we are all doing the best we can
  • Staying mentally and physically healthy: Meditation, Sleep, Safety, Exercise, Diet
  • Experiential Practices: Mindful meditation, Mindful Check In, Mindful Handwashing, and Empathetic Communication   
  • Transitioning to home: Leaving work at work and being present for yourself and family

Target Audience

  • Nurses
  • Other Healthcare Professionals

Copyright : 04/17/2020