Communicating with elderly patients can be daunting, even more so when you find you have to repeat yourself because they are hard of hearing or have dementia. Unfortunately, there are many under the misconception that when communicating with elderly patients, louder means better, and that a nod means, “uh huh, I understand.” With a rapidly increasing elderly population, there is an escalating need for healthcare professionals to learn how to effectively communicate with these patients. It isn’t just about being louder or clearer, but HOW we communicate with these generations that makes communication successful…or not.
Don’t miss this opportunity to learn tricks and tips from a Gerontologist who has “heard” it all from her patients. Leave understanding how to create happier, healthier, more informed elderly patients without blowing out their ear drums. Happier patients equal more compliant patients, better health outcomes for them and improved patient and family satisfaction scores for you.
NOTE: Tuition includes one free CE Certificate (participant will be able to print the certificate of completion after completing the on-line post-test (80% passing score) and completing the evaluation).
Continuing Education Information: Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Please note, your state licensing board dictates whether self-study is an acceptable form of continuing education. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact cepesi@pesi.com or 800-844-8260 before the event.
Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.
This intermediate self-study activity consists of 6.25 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.
PESI, Inc. has been approved as a continuing education sponsor through the Texas State Board of Examiners of Professional Counselors. Provider #: 2477. This self-study course qualifies for 6.0 continuing education credits.
This program has been approved for 6.0 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Approval #4540.
PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for the course. ACE provider approval period: January 27, 2017 - January 27, 2020. Social Workers completing this course receive 6.25 (Clinical) continuing education credits for completing this intermediate level course. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation. Full attendance is required. No partial credit will be offered for partial attendance.
PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for the course. ACE provider approval period: January 27, 2017 - January 27, 2020. Social Workers completing this course receive 6.25 (Clinical) continuing education credits for completing this intermediate level self-study course. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation. Full attendance is required. No partial credit will be offered for partial attendance. Canadian provinces may accept activities approved by the ASWB for ongoing professional development.
PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number #50-399. This self-study course qualifies for 6.25 continuing education credits.
PESI, Inc. is an approved provider with the State of Illinois, Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 159-000154. Successful completion of this self-study activity qualifies for 6.0 contact hours.
PESI, Inc. is an approved provider with the State of Minnesota, Board of Social Work. Provider #: CEP-140. This self-study package has been approved for 6.0 continuing education hours. This certificate has been issued upon successful completion of a post-test.
PESI, Inc. is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #: RCST071001. Successful completion of this self-study course meets the qualifications for 6.25 clock hours of continuing education credit.
PESI, Inc. is a provider approved by the California Board of Registered Nursing, Provider #: 17118 for 6.0 self-study contact hours.
** You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.
PESI, Inc. is an approved provider by the Florida Board of Nursing. Provider #: FBN2858. These materials qualify for 6.0 self-study contact hours.
PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Nurses successfully completing these self-study materials will earn 7.6 self-study contact hours. Please email cepesi@pesi.com with your license number, include the title, speaker name and date. PESI must have this number on file in order for your hours to be valid.
PESI, Inc. is an approved provider with the Florida Board of Occupational Therapy. Provider Number #50-399. This course qualifies for 6.3 self-study continuing education credits.
PESI, Inc. is recognized by the Physical Therapy Board of California as an approval agency to approve providers. This self-study lecture qualifies for 6.25 continuing competency hours.
This self-study course consists of 6.25 clock hours of instruction that is applicable for physical therapists. CE requirements for physical therapists vary by state/jurisdiction. Please retain the certificate of completion that you receive and use as proof of completion when required.
PESI, Inc. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270. This self-study course qualifies for 6.0 CE credit hours.
PESI, Inc. is recognized by the New York State Education Department, State Board for Physical Therapy as an approved provider for physical therapy and physical therapy assistant continuing education. This self-study course qualifies for 7.6 contact hours.
This intermediate activity is approved for 6.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please contact your licensing board to determine if they accept programs or providers approved by other national or state licensing boards. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance and who complete the program evaluation.
The State of California, Board of Behavioral Sciences will recognize and accept continuing education programs that are sponsored by providers approved by the APA and the ASWB. Full participation in this self-study course will qualify for 6.0 hours of continuing education credit.
This self-study activity qualifies for 6.25 continuing education clock hours as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.
File type | File name | Number of pages | |
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Manual (1.98 MB) | 21 Pages | Available after Purchase |
Kori Novak, MBA, PhD, is a seasoned and creative leader in healthcare and public affairs with a broad range of experience in elder care, hospice services, and healthcare strategy. As a thought leader in the elder care industry, Dr. Novak is quickly becoming nationally and globally recognized for her work in eldercare. She has been sought out to present her research at places such as the Oxford University, International Health Conferences and national conferences in healthcare and correctional care. She currently serves on the White House Council on Aging.
Kori is currently a principle partner of The Mellivora Group, consultants who specialize in Gerontological issues and DSM-5 training, as well as counseling and education. Prior to that, she acted as Chief of Staff of PacifiCare Health Systems — one of the largest managed care organizations on the west coast. Dr. Novak is a professor, curriculum developer and subject matter expert in healthcare and strategy at a number of universities around the country.
Kori holds a PhD in Human Services and Gerontology. She specializes in end of life care and aging in the U.S. corrections system. In addition to her PhD, Kori earned an MBA from Pepperdine University and a bachelor’s degree in International Relations and Russian from the University of Denver.
Speaker Disclosures:
Financial: Kori Novak is a managing partner for The Mellivora Group. She receives a speaking honorarium from PESI, Inc.
Nonfinancial: Kori Novak has no relevant nonfinancial relationship to disclose.
Access never expires for this product.
COMMUNICATING WITH THE ELDERLY
COMMUNICATION TECHNIQUES
COMMUNICATING WITH FAMILIES
PATIENTS WITH NEUROCOGNITIVE DISORDERS
COMMUNICATING WITH SPECIAL POPULATIONS
BETTER COMMUNICATION TRANSLATES INTO BETTER OUTCOMES
PUTTING IT ALL INTO PRACTICE
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