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Digital Seminar

Operational Excellence Within Healthcare

An Actionable Blueprint to Boost Quality Care, Employee Morale, and Productivity

Speakers:
Benjamin J. White, PT, DPT, MBA, C/NDT, LSVT BIG |  Jennifer Lyons
Duration:
7 Hours 56 Minutes
Format:
Audio and Video
Copyright:
Aug 26, 2024
Product Code:
POS065489
Media Type:
Digital Seminar - Also available: Live Webinar


Description

Engaged and motivated employees drive higher quality of care. A strong cohesive team with high morale will naturally win and perform well within the healthcare market. The hard truth is that elevating morale within a fast-paced environment is a massive challenge. The healthcare industry is constantly asking us to do more with less. Documentation, billing concerns, poor management, and understaffed environments contribute to clinical burnout. Join us as we build an actionable blueprint to fight against burnout. Cohesive teams can be built that generate employee engagement, excitement, and motivation. Who would not want to work in an environment such as this? Let us construct the most effective process as a group!

Credit

Planning Committee Disclosure - Relevant relationships

Dr. Danny Porcelli is an independent contractor presenter with RockTape USA. His relevant financial relationship with an ineligible company has been mitigated.
 
All other members of the PESI, Inc. planning committee have provided disclosures of financial relationships with ineligible organizations and any relevant non-financial relationships prior to planning content for this activity. None of the remaining committee members had relevant financial relationships with ineligible companies or other potentially biasing relationships to disclose to learners.  For speaker disclosures, please see the faculty biography.


* Credit Note - **

NOTE: Tuition includes one free CE Certificate (participant will be able to print the certificate of completion after passing the online post-test (80% passing score) and completing the evaluation). Instructional methods will include PowerPoint, didactic lecture, and others.

Continuing Education Information:  Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Program content is reviewed periodically per accrediting board rules for currency and appropriateness for credit. Credit approvals are subject to change. Please note, your state licensing board dictates whether self-study is an acceptable form of continuing education, as well as which credit types are acceptable for continuing education hours. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. 
For other credit inquiries not specified below, please contact info@pesi.com or 800-844-8260 before purchase.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession.  As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.  

For Planning Committee disclosures, please see the statement above.  For speaker disclosures, please see the faculty biography.


* Credit Note - ---

Earn up to 7.75 CE hours. Please see below, for more details, as credit amounts vary by state and profession. 


Nurses - Nurses, Nurse Practitioners, and Clinical Nurse Specialists - ANCC

PESI, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. Nurses completing these self-study materials will earn 7.75 contact hours. Expires: 07/05/2027.


Nurses - California Nurses

PESI, Inc. is a provider approved by the California Board of  Registered Nursing, Provider #: 17118 for 7.5 self-study contact hours. 

** You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.


Nurses - Florida Nurses

PESI, Inc. is an approved provider by the Florida Board of  Nursing. Provider #: FBN2858. These materials qualify for 7.5 self-study contact hours.

CE Broker


Nurses - Iowa Nurses

PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Nurses successfully completing these self-study materials will earn 7.75 self-study contact hours. Please email cepesi@pesi.com with your license number, include the title, speaker name and date. PESI must have this number on file in order for your hours to be valid.


Occupational Therapists - Occupational Therapists & Occupational Therapy Assistants

This course is for informational purposes only. No continuing education credit is available. 


Physical Therapists - Alaska Physical Therapists & Physical Therapist Assistants

CE credit is available. This self-study course consists of 7.75 continuing education credit hours for Alaska Physical Therapists. The Board Rule 12 AAC 54.420 confirms acceptance of continuing education programs that are recognized by other state physical therapy licensing boards. PESI, Inc. is recognized by the Physical Therapy Board of California as an approval agency to approve providers.


Physical Therapists - Arizona Physical Therapists & Physical Therapist Assistants

CE credit is available. The Arizona State Board of Physical Therapy recognizes continuing competence activities that have been approved by any state PT association or national medical/health care association (e.g., AOTA, ASHA). This self-study activity consists of 7.75 clock hours of instruction applicable for physical therapists.


Physical Therapists - California Physical Therapists & Physical Therapist Assistants

PESI, Inc. is recognized by the Physical Therapy Board of California as an approval agency to approve providers. This self-study lecture qualifies for 7.75 continuing competency hours.


Physical Therapists - Physical Therapists & Physical Therapist Assistants

This self-study course consists of 7.75 clock hours of instruction that is applicable for physical therapists. CE requirements for physical therapists vary by state/jurisdiction. Please retain the certificate of completion that you receive and use as proof of completion when required.


Physical Therapists - Illinois Physical Therapists & Physical Therapist Assistants

PESI, Inc. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270. This self-study course qualifies for 7.5 CE credit hours.


Physical Therapists - Kentucky Physical Therapists & Physical Therapist Assistants

CE credit is available. This self-study course consists of 7.75 continuing education credit hours for Kentucky Physical Therapists. The rule under 201 KAR 22:045, Section 2, (2)(a) states that category 1 continued competency credits can be earned from providers approved by another physical therapy licensing agency. PESI, Inc. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270.

 


Physical Therapists - New York Physical Therapists & Physical Therapist Assistants

PESI, Inc. is recognized by the New York State Education Department, State Board for Physical Therapy as an approved provider for physical therapy and physical therapy assistant continuing education. This self-study course qualifies for 9.5 contact hours.


Physical Therapists - North Carolina Physical Therapists & Physical Therapist Assistants

PESI, Inc. is an approved provider with the Illinois Division of Professional Regulation, Provider Number: 216.000270. This intermediate course is approved by the North Carolina Board of Physical Therapy Examiners by virtue of PESI Inc. approved provider status with the Illinois Division of Professional Regulation. This course qualifies for 7.5 continuing education hours.


Physical Therapists - Oklahoma Physical Therapists, Physical Therapist Assistants

CE credit is available. This asynchronous activity consists of 7.75 continuing education credit hours for Oklahoma Physical Therapists. Oklahoma Administrative Code 435:20-9-3.1 confirms acceptance of continuing education programs offered by providers approved by other state physical therapy licensing boards. PESI, Inc. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270.


Physical Therapists - Pennsylvania Physical Therapists and Assistants

The Pennsylvania State Board of Physical Therapy recognizes approval by all other state boards. This self-study activity consists of 7.75 clock hours of instruction that is applicable for physical therapists.


Physical Therapists - Texas Physical Therapists & Physical Therapist Assistants

This self-study activity is provided by the Texas Board of Physical Therapy Examiners Accredited Provider #2406032TX and meets continuing competence requirements for physical therapist and physical therapist assistant licensure renewal in Texas. Instructional Level: Intermediate. This activity will provide 7.75 CCUs. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE. Full attendance is required; no partial credits will be offered for partial attendance.


Physical Therapists - Utah Physical Therapists And Physical Therapist Assistants

This course is designed to meet the Utah DOPL Rule R156-24b-303b.2.c.iv - A commercial continuing education provider providing a course related to the practice of physical therapy. Please retain a copy of the advertising brochure and your certificate of completion to provide to your board should this be requested of you. This self-study activity consists of 7.75 clock hours of continuing education instruction.


Physical Therapists - Vermont Physical Therapists & Physical Therapist Assistants

CE credit is available. This course consists of 7.75 continuing education credit hours for Vermont Physical Therapists. The Board confirms acceptance of continuing education programs that are recognized by other state physical therapy licensing boards. PESI, Inc. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270.


Physical Therapists - Virginia Physical Therapists & Physical Therapy Assistants

CE credit is available. This self-study course consists of 7.75 hours of type 2 continued competency credit for Virginia Physical Therapists and Physical Therapy Assistants. Regulation 18VAC112-20-131, Section B, (2) states that up to ten type 2 continued competency credits can be earned by completing independent study activities related to the clinical practice of physical therapy. 


Speech-Language Pathologists & Audiologists - Speech-Language Pathologists & Audiologists

 

Intermediate Level

.75 ASHA CEUs

 

** ASHA Self Study CEUs are available on this course from 01/01/2025 to 12/31/2025. PESI, Inc. will submit ASHA CEU Requests to the ASHA CE Registry on a monthly basis; ASHA CEU Requests received before 01/01/2025 or after 12/31/2025 cannot be reported.

 

** Please note that Speech-Language Pathologists and Audiologists who participate in the self-study (Digital Seminar or Online Course) will be required to complete additional steps if they want their participation submitted to the ASHA CE Registry. Detailed instructions will be provided under the Handouts section of the online program.


Speech-Language Pathologists & Audiologists - California Speech-Language Pathologists & Audiologists

PESI, Inc. is an approved provider with the California Speech-Language Pathology and Audiology Board, #PDP 319. This course meets the qualifications for 7.5 hours of self-study continuing professional development credit for Speech-Language Pathologists or Audiologists, as required by the California Speech-Language Pathology and Audiology Board.


Speech-Language Pathologists & Audiologists - Florida Board of Speech-Language Pathology and Audiology

PESI, Inc. is an approved provider with the Florida Board of Speech-Language Pathology and Audiology. Provider Number: 50-399. This self-study course qualifies for 7.5 continuing education credits. 


Speech-Language Pathologists & Audiologists - Kansas Speech-Language Pathologists

Approved for 9.5 self-study continuing education clock hours for Kansas licensed Speech-Language Pathologists by the Kansas Department for Aging and Disability Services.


Chiropractors - Chiropractors

PESI is recognized by the PACE program of the Federation of Chiropractic Licensing Boards. This online course consists of 9.0 CE hours of instruction in the following subjects: Philosophy (4.0hrs);  Principles of Practice (5.0hrs)  . Approval #065489/082624. 

 

For a list of boards that accept PACE courses, please visit this website: https://pacex.fclb.org/pages/BoardRequirements.php

 

**Please note that Chiropractors and/or Chiropractor Assistants must complete the post-test and evaluation and answer yes to the PACE Chiropractor evaluation question if they would like their participation submitted to PACE.


Other Professions

This self-study activity qualifies for 7.75 continuing education clock hours as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.



Handouts/Brochure

Speaker

Benjamin J. White, PT, DPT, MBA, C/NDT, LSVT BIG's Profile

Benjamin J. White, PT, DPT, MBA, C/NDT, LSVT BIG Related seminars and products


Benjamin White, PT, DPT, MBA, C/NDT, LSVT BIG, is an expert in neurological rehabilitation and clinical leadership. He has experience in leadership within multiple clinical settings including home health, skilled nursing, outpatient, acute, and inpatient rehab. He is known for generating both employee and patient satisfaction as they move toward their desired goals. His expertise lies specifically in the following diagnoses: stroke, Parkinson’s, concussion, and vestibular rehabilitation.

Dr. White has a history of physical therapy in the state of Texas for over a decade. He has owned his own practice and worked within multiple healthcare settings. He now serves as the market director representing inpatient rehab in the state of Tennessee for HCA Healthcare.

Dr. White is an award-winning clinical instructor, a renowned national speaker, and has published numerous articles on the topics of neuroplasticity and stroke. He has a history of serving the Parkinsonian population in their homes and in the community assisting them to return to their own desired optimal function from an emotional and functional realm.


Speaker Disclosures:
Financial: Benjamin White maintains employment at HCA Healthcare in the Tristar Division of Tennessee. He receives a speaking honorarium and recording royalties from PESI, Inc. He has no relevant financial relationships with ineligible organizations.
Non-financial: Benjamin White has no relevant non-financial relationships.


Jennifer Lyons Related seminars and products


Jennifer Lyons, PT, MPT, MHA, is a healthcare leader with over two decades of experience leading teams and building employee trust and culture. Jennifer has served as director of therapy services at a 300+ bed acute care hospital with 3 critical access hospitals. She has also managed outpatient multidisciplinary therapy clinics, a wound center, and a sleep center. She has successfully led teams through change management, new technologies (EMR, telehealth, etc.), new service lines, new clinical protocols, operational efficiency targets, quality and process improvement initiatives to address accreditation, regulatory, and compliance issues, and human resource challenges.

Jennifer has witness burnout from the student level to seasoned healthcare professionals. She has provided mentorship to new leaders and underperforming team members. Her expertise in healthcare, education, and leadership empowers both clinical leaders and clinicians to identify the processes, issues, or circumstances that impede the achievement of joy at work. Jennifer is committed to creating impactful educational content to support healthcare professionals and leaders to boost patient satisfaction, elevate clinical outcomes, and retain talented professionals in the field who are engaged.

 

Speaker Disclosures:
Financial: Jennifer Lyons has employment relationships with Blinn College, Continuity Care Home Health, and St. Joseph Health. She receives a speaking honorarium from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Jennifer Lyons is a member of the American Physical Therapy Association and the Texas Physical therapy Association.

 


Additional Info

Questions?

Visit our FAQ page at www.pesi.com/faq or contact us at www.pesi.com/info


Access for Self-Study (Non-Interactive)

Access never expires for this product.


Objectives

  1. Determine the meaning of clinician burnout as related to function. 
  2. Identify the impact of clinician burnout on the quality of patient care delivered.   
  3. Develop practical skills and tools to recognize and address burnout in the healthcare profession.   
  4. Restructure daily activities to improve productivity.   
  5. Identify the unique burnout factors that impact rehab and healthcare professionals. 
  6. Analyze the potential effects of burnout both for the clinician and greater team.   
  7. Determine issues that impact employee function.  
  8. Choose actionable strategies and tactics to boost employee morale in the workplace.  
  9. Examine clinician burnout with considerations for sleep, nutrition, and exercise.  
  10. Determine leadership and organizational solutions to address employee function in the healthcare setting.  
  11. Identify the secondary benefits of addressing workplace satisfaction including employee engagement and retention within an organization.  
  12. Distinguish between intrinsic and extrinsic motivation as it relates to the healthcare setting. 

Outline

  • Employee Morale  
  • Intrinsic vs Extrinsic Motivation  
  • Insurance Agency Analysis  
    • Reimbursement rate per CPT code  
    • Doubling of patients - friend of foe?  
      • Does it depend on the insurance agency? 
  • Efficiency  
    • Acute 
    • Critical Access 
    • Outpatient  
    • Inpatient Rehab  
    • Home Health  
  • Expect to learn how to efficiently highlight intrinsic motivators within your employees  
  • Expect to value managerial tasks leading to increased employee morale  
  • Learn to reduce documentation errors leading to increased authorization for therapy services  
  • Include a clear reference to techniques/interventions/clinical application related to your topic  
  • Research limitations include the following: 
    • Free articles searched  
    • Burnout can vary from one employee to the next  

Target Audience

  • Physical Therapists
  • Physical Therapist Assistants
  • Occupational Therapist
  • Occupational Therapist Assistants,
  • Speech Language Pathologists
  • PT/OT Students
  • Chiropractors
  • Nurses
  • Healtcare Adminstrators        
        

Reviews

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