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2-Day: Certified Compassion Fatigue Professional (CCFP) Intensive 12 Hour Training: Strategies for Compassion Fatigue Prevention and Professional Resiliency

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Live Webinar - Also available: Digital Seminar | DVD


Normal Price:      $459.99 - Now:  $49.99 - Exclusive offer when combined with this live training.
Other great resources - exclusive savings when you add now!


This program is exactly what you need to regain purpose, fulfillment, and thrive in your profession now more than ever—whether you’re already experiencing the emotional burnout of Compassion Fatigue or want to make sure you avoid it.

Exposing yourself to the trauma your clients and patients are experiencing daily can harm your physical and mental health...Leaving you feeling worn down, sleepless, burdened by the suffering of others, and dreading your next day on the job.

This is Compassion Fatigue. It’s more than being overworked, it’s trauma. And it’s a threat to the safety of your patients, your own wellbeing, your relationships, and your career.

This 2-day course presents a thorough and comprehensive exploration of all things compassion fatigue: The history, causes, symptoms, treatment and prevention of compassion fatigue. Dr. Eric Gentry, trauma expert, author and trainer, will draw on his personal experience, latest research and his expertise to provide you with skills to help you—and your clients— build resiliency and optimism again. Sign up today!

And a bonus, when you complete this comprehensive training, you’ll have the education you need to become a Certified Compassion Fatigue Professional (CCFP), visit for more details.

Best of all, upon completion of this live training, you’ll be eligible to become a Certified Compassion Fatigue Professional (CCFP) through Evergreen Certifications. Certification lets colleagues, employers, and clients know that you’ve invested the extra time and effort necessary to understand the complexities of compassion fatigue. Professional standards apply. Visit for details. 


  • No hidden fees – PESI pays for your application fee (a $99.99 value)! 
  • Simply complete this live event and the post-event evaluation included in this training, and your application to be a Certified Compassion Fatigue Professional through Evergreen Certifications is complete.* 

Attendees will receive documentation of CCFP designation from Evergreen Certifications 4 to 6 weeks following the program. *Professional standards apply. Visit for professional requirements. 


* Credit Note - *

NOTE: Each purchase includes CE credit for one individual (participants in full attendance will be able to print the certificate of completion after passing the online post-test (80% passing score) and completing the evaluation). Instructional methods will include PowerPoint, didactic lecture, Q&A, and others.

Continuing Education Information: Credits listed below are for full attendance at the live, interactive webinar only. This webinar is being broadcast live in real-time and must be attended live, in its entirety, in order to earn credit. You will be able to type questions to the speaker. The speaker will see the questions and address them during the presentation as time allows. Please note, your state licensing board dictates whether web-based activities are an acceptable form of continuing education. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact or 800-844-8260 before the event.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession.  As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.

For Planning Committee disclosures, please see the statement above.  For speaker disclosures, please see the faculty biography.

* Credit Note - ---

Earn up to 12.5 CE hours. Please see below, for more details, as credit amounts vary by state and profession. 


J. Eric Gentry, PhD, LMHC, DAAETS, FAAETS, CCTP's Profile

J. Eric Gentry, PhD, LMHC, DAAETS, FAAETS, CCTP Related seminars and products

Compassion Unlimited

J. Eric Gentry, PhD, LMHC, DAAETS, FAAETS, CCTP, is an internationally recognized leader in the study and treatment of traumatic stress and compassion fatigue. His PhD is from Florida State University where he studied with Professor Charles Figley – a pioneer of these two fields. In 1997, he co-developed the Accelerated Recovery Program (ARP) for compassion fatigue – the world’s only evidence-based treatment protocol for compassion fatigue. In 1998, he introduced the Certified Compassion Fatigue Specialist Training and Compassion Fatigue Prevention & Resiliency Training. These two trainings have demonstrated treatment effectiveness for the symptoms of compassion fatigue, and he published these effects in several journals. He has trained over 100,000 health professionals over the past 20 years.

He has written numerous chapters, papers, and peer-reviewed journal articles in the areas of traumatic stress and compassion fatigue. Dr. Gentry is a Master Traumatologist with over 35 years of clinical experience with trauma, Complex PTSD, personality disorders, and dissociation.

He is the president and CEO of The Forward Facing® Institute and owner of Compassion Unlimited – a private psychotherapy, training, and consulting practice – in Phoenix, AZ.

Speaker Disclosures:
Financial: Dr. J. Eric Gentry maintains a private practice. He is the owner and President of Forward-Facing Institute, LLC., the CEO of Compassion Unlimited, and the co-director of Community Crisis Support Team. Dr. Gentry has employment relationships with the University of South Florida State, the Florida State University, the Florida Center for Theological Studies, the Argosy University, and the Webster University. He is a consultant and receives compensation. Dr. Gentry is a published author and receives royalties. He receives a speaking honorarium, book royalties, and recording royalties from PESI, Inc. He has no relevant financial relationships with ineligible organizations.
Non-financial: Dr. J. Eric Gentry is a member of the American Counseling Association, the American Academy of Experts in Traumatic Stress, and others. For a complete list, please contact


  1. Analyze the seminal events, publications and individuals responsible for the conceptualization of compassion fatigue.
  2. Distinguish the primary causes of compassion fatigue including the ability to teach the concepts of “traumagenesis” to clients.
  3. Determine the symptoms and negative effects of compassion fatigue including those associated with arousal, avoidance, intrusion and fatigue.
  4. Assess the presence and severity of compassion fatigue symptoms using the Pro-QOL (Stamm, 1995) as both a self-assessment for compassion fatigue symptoms and as a clinical measure for assessing others.
  5. Analyze the role that perceived threat and sympathetic nervous system dominance play in the generation of compassion fatigue symptoms and, conversely, the role of self-regulation in the amelioration of future effects and prevention of future effects.
  6. Appraise how secondary traumatic stress can “infect” individuals and how this can negatively impact the professional and personal life of a caregiver.
  7. Catalogue and engage the process of healing secondary traumatic stress for oneself and others.
  8. Distinguish burnout as caused by autonomic dysregulation and distorted perception instead of workplace factors (shift from external to internal locus of control).
  9. Employ skills for resolving and preventing symptoms of burnout.
  10. Utilize the five evidence-based resilience skills from this course for yourself and with clients.
  11. Analyze how and why intentionality works as a potent skill for ameliorating and preventing compassion fatigue symptoms.
  12. Defend that the effects of compassion fatigue as being failed or thwarted professional maturation.
  13. Distinguish the specific processes, trajectory and tasks associated with professional maturation and how developing these skills enhance resiliency.
  14. Apply CBT tools (e.g., relaxation, exposure and perceptual change) to lessen the effects of compassion fatigue in one’s own life.
  15. Design a self-directed resiliency plan for self and others that utilizes evidence-based skills to prevent compassion fatigue, enhance professional resilience and engage in a trajectory toward maturation.


Essentials of Compassion Fatigue
  • Overview of the history of compassion fatigue
  • Why it is on a rise the field of caregiving
  • Etiology through its two primary components:
    • Secondary traumatic stress
    • Professional burnout

Working with People Who Are Traumatized and/or Suffering:
Critical Signs for Every Clinician to Watch For

  • Potential symptoms and effects associated with compassion fatigue.
  • The process (i.e., “infection”) of secondary traumatic stress
  • Burnout as caused by autonomic dysregulation and distorted perception

Assessment and Clinical Skills for Professional Resilience

  • Compassion fatigue assessment instruments for self and others: Pro-QOL
  • Put it to Practice: Self-administration, Scoring & Interpretation of Pro-QOL
  • How to narrate personal/professional history that has led to negative effects associated with work
  • Put it to Practice: Graphic Time Line and Written Narrative of Caregiving
  • Understand the role that perceived threat and sympathetic nervous system dominance play in compassion fatigue symptoms
  • Put it to Practice: Skills-building with self-regulation

Compassion Fatigue Strategies: Restore Joy in Your Work To Better Help Your Clients

  • Prevent future effects associated with secondary traumatic stress:
    • Connection/support
    • Relaxation
    • Narrative to resolve current
    • Symptoms
  • Methods to resolve current and
  • prevent future effects of burnout
  • Skilled application of CBT tools to lessen the effects of compassion fatigue
    • Relaxation
    • Exposure
  • A method for symptom amelioration and resiliency.
  • Put it to Practice: Complete “Documents of Intention”

Professional Resilience:
Clinical Skills to Enhance Resiliency

  • Processes, trajectory and tasks associated with professional maturation
  • Model that allows you to be healthy and maximally functional independent of environmental “demands”
  • The five key resiliency skills for the prevention
  • Design a self-directed professional resiliency plan
  • Put it to Practice: Complete Self-Directed Professional Resilience Plan

Target Audience

  • Counselors
  • Social Workers
  • Psychologists
  • Psychiatrists
  • Therapists
  • Addiction Counselors
  • Nurses
  • Marriage and Family Therapists
  • Other Professionals Who Work within the Mental Health Fields


Satisfaction Guarantee
Your satisfaction is our goal and our guarantee. Concerns should be addressed to: PO Box 1000, Eau Claire, WI 54702-1000 or call 1-800-844-8260.

ADA Needs
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.

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