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2-Day Conflict Resolution Course for Mental Health Professionals, 3/7/2019 12:00:00 AM CST, Digital Seminar More info »
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Live Webcast

2-Day Conflict Resolution Certificate Course for Mental Health Professionals


Speaker:
Alan Godwin, PsyD
Duration:
Full Day
Format:
Audio and Video
Product Code:
LWC054480
Brochure Code:
PLW68433
Media Type:
Live Webcast - Also available: Digital Seminar | DVD

Dates
Schedule at a glance

Normal Price:      $459.99 - Now:  $79.99 - Exclusive offer when combined with this live training.

Description

Clients walk into your office every day with different complaints and yet there is a commonality that is easily missed – the context in which their struggles often develop is conflict – poorly-handled, unresolved conflict.

Conflict is unavoidable, whether it’s in a marriage, family, work, or friendship context though it’s not always obvious that poor conflict management skills are at the heart of client’s problems. Their lack of conflict management skills can lead to struggles with depression, anxiety, and a host of other issues that bring them to your office. These problems become even more significant if the client has a conflict with an emotional manipulator who has neither the ability nor desire to resolve problems.

Many mental health clinicians are not skilled at conflict resolution and it is an area often neglected in many training programs. Alternative Dispute Resolution expert, Dr. Alan Godwin, combines decades of clinical practice and the latest behavioral research to offer you comprehensive solutions and an easy-to-understand conflict resolution system you will be ready to use the next day to engage and empower your clients.

Don’t miss out on this unique chance to expand your clinical skill set, your clients are counting on you, sign up today!

Credit


* Credit Note - *

NOTE: Tuition includes one free CE Certificate (participant will be able to print the certificate of completion after passing the on-line post-test (80% passing score) and completing the evaluation). 

Continuing Education Information: Listed below are the continuing education credit(s) currently available for this live interactive webcast. This webcast is a broadcast of a live event. You will be able to type questions to the speaker. The speaker will see the questions and address them during the presentation as time allows. Please note, your state licensing board dictates whether web based activities are an acceptable form of continuing education. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact cepesi@pesi.com or 800-844-8260 before the event.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession.  As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.

For Planning Committee disclosures, please see the statement above.  For speaker disclosures, please see the faculty biography.

CE Information is based on 100% attendance.

 


Counselors - Counselors

This educational offering consists of 12.5 clock hour(s) of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from this offering and contact your state board or organization to determine specific filing requirements. 


Counselors - Texas Counselors

PESI, Inc. has been approved as a continuing education sponsor through the Texas State Board of Examiners of Professional Counselors. Provider #: 2477. This course qualifies for 12.5 continuing education credits.


Counselors - New York Counselors

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0033. This activity will qualify for 15.0 contact hours. Full attendance is required; no partial credits will be offered for partial attendance


Counselors - South Carolina Counselors, Marriage & Family Therapists and Psycho-Educational Specialists

This program has been approved for 12.5 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Approval #4540.


Social Workers - Social Workers

PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for the course. ACE provider approval period: January 27, 2017 - January 27, 2020. Social Workers completing this course receive 12.5 (Clinical Practice) continuing education credits. Course level: Intermediate. Full attendance is required. No partial credit will be offered for partial attendance. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation.


Social Workers - Canadian Social Workers

PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for the course. ACE provider approval period: January 27, 2017 - January 27, 2020. Social Workers completing this course receive 12.5 (Clinical Practice) continuing education credits for completing this intermediate level course. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation. Full attendance is required. No partial credit will be offered for partial attendance. Canadian provinces may accept activities approved by the ASWB for ongoing professional development.


Social Workers - Colorado Social Workers

PESI, Inc. is an approved provider with the Colorado Chapter of the National Association of Social Workers. Provider #1413. This course has been approved for 12.6 continuing education hours. 

COLORADO PARTICIPANTS ONLY: If you did not answer YES to be reported to the Colorado Chapter of the NASW on the evaluation, please contact cepesi@pesi.com and provide the full title of the webcast, speaker name, date of live broadcast, your name and your license number in the email.


Social Workers - Florida Social Workers, Marriage & Family Therapists, and Mental Health Counselors

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number #50-399. This course qualifies for 12.5 continuing education credits.


Social Workers - Illinois Social Workers

PESI, Inc is an approved provider with the State of Illinois, Department of Professional Regulation. License #: 159-000154. Full attendance at this course qualifies for 12.5 contact hours.


Social Workers - Kansas Social Workers

PESI, Inc. is an approved provider with the Kansas Behavioral Sciences Regulatory Board. Provider #14-006. This course has been approved for 12.5 continuing education hours.


Social Workers - Minnesota Social Workers

PESI, Inc. is an approved provider with the State of Minnesota, Board of Social Work. Provider #: CEP-140. This course has been approved for 12.5 continuing education hours. This certificate has been issued upon successful completion of a post-test.


Social Workers - New York Social Workers

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0008. This activity will qualify for 15.0 contact hours. Full attendance is required; no partial credits will be offered for partial attendance. 


Psychologists - Psychologists

The following state psychologist boards recognize activities sponsored by PESI, Inc. as an approved ACCME provider: Alaska, Arkansas, California, Colorado, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, Oklahoma, Pennsylvania, South Carolina and Wisconsin. This activity consists of 12.5 clock hours of continuing education instruction. Certificates of attendance will be issued for you to submit to your state licensing board to recognize for continuing education credit. Full attendance is required; no partial credits will be offered for partial attendance.

 

PESI, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. PESI, Inc. designates this live activity for a maximum of 12.5 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity. You are required to successfully complete and submit a post-test prior to receiving a certificate of completion.


Psychologists - Canadian Psychologists

PESI, Inc. is approved by the Canadian Psychological Association to offer continuing education for psychologists. PESI, Inc. maintains responsibility for the program. This program is approved for 12.5 continuing education hours. Full credit statement at: www.pesi.com/cpa-statement


Psychologists - Florida Psychologists

PESI, Inc. is an approved provider with the Florida Board of Psychology. Provider Number #50-399. This course qualifies for 12.6 continuing education credits.


Marriage & Family Therapists - Marriage & Family Therapists

This activity consists of 760 minutes of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the activity advertisement, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements. 


Marriage & Family Therapists - Texas Marriage & Family Therapists

PESI, Inc. has been approved as a continuing education sponsor through the Texas State Board of Examiners of Marriage and Family Therapists. Provider # 503. This course qualifies for 12.5 continuing education credits.


Marriage & Family Therapists - Illinois Marriage & Family Therapists

PESI has been approved as a provider of continuing education by the State of Illinois, Department of Professional Regulation. Provider #:168-000156. Full attendance at this activity qualifies for 12.5 credits. 


Marriage & Family Therapists - New York Marriage & Family Therapists

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0024. This activity will qualify for 15.0 contact hours. Full attendance is required; no partial credits will be offered for partial attendance


Addiction Counselors - NAADAC

NAADAC

This course has been approved by PESI, Inc., as a NAADAC Approved Education Provider, for 12.5 CE in the skill group. NAADAC Provider #77553. PESI, Inc. is responsible for all aspects of their programming. Full attendance is required; no partial credit will be awarded for partial attendance. 


Connecticut Addiction Counselors

Provider #120924. This course has been approved as a CCB approved training and has been awarded 12.5 hours by the Connecticut Certification Board.


California Alcoholism & Drug Abuse Counselors (CCAPP-EI)

PESI, Inc. is an approved provider by the CCAPP-EI, Provider #: 0S-03-036-1023. This activity meets the qualifications for 12.5 CEHs (continuing education hours).


Chaplains/Clergy

This course is designed to qualify for 12.5 continuing education hours.


School Psychologists

PESI, Inc. is approved by the National Association of School Psychologists to offer professional development for school psychologists. PESI maintains responsibility for the program. Provider #1140. PESI is offering this activity for 12.5 hours of continuing education credit. Full attendance is required; no partial credits will be offered for partial attendance.


Ohio Social Workers, Counselors, and Marriage & Family Therapists

PESI is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #:RCST071001. Full attendance at this course meets the qualifications for 12.5 clock hours of continuing education credit.


Pennsylvania Social Workers, Counselors, and Marriage & Family Therapists

This intermediate activity is approved for 12.5 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please contact your licensing board to determine if they accept programs or providers approved by other national or state licensing boards. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance and who complete the program evaluation.


California Social Workers, Counselors, Marriage & Family Therapists, and Licensed Educational Psychologists

This intermediate activity consists of 12.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please contact your licensing board to determine if they accept programs or providers approved by other national or state licensing boards. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance and who complete the program evaluation.


Other Professions

This activity qualifies for 12.5 continuing education minutes as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements. 



Handouts/Brochure

Speaker

Alan Godwin, PsyD's Profile

Alan Godwin, PsyD Related seminars and products


Alan Godwin, Psy.D., is a licensed psychologist in private practice with over 30 years of experience. Dr. Godwin has expertise in working with personality disordered clients and with clients who’ve been negatively impacted in close relationships with disordered people. Certified in Alternative Dispute Resolution, he has dedicated himself to helping individuals, couples, churches, and businesses develop better ways of handling conflict. In addition to his private practice, Dr. Godwin serves on the adjunct faculty of the Graduate Counseling Department of Trevecca University in Nashville, TN, where he teaches doctoral students and has also taught undergraduate students.

Additionally, he has penned a regular quarterly feature entitled “Ask Dr. Alan” for Deacon magazine, writes a weekly email called “The Drama Review: In Relationships and Culture,” and has been a guest on numerous radio and television programs across the U.S. and Canada. Dr. Godwin’s book, How to Solve Your People Problems: Dealing with Your Difficult Relationships, explains how and why conflict goes badly and how to make it go well with two types of people: those who are normally-wired and those who are personality disordered. For more information about Dr. Godwin and his publications, visit www.peopleproblems.org.

Speaker Disclosures:
Financial: Dr. Alan Godwin maintains a private practice and serves as adjunct faculty at Trevecca University. He receives a speaking honorarium and recording royalties from PESI, Inc. He has no relevant financial relationships with ineligible organizations.
Non-financial: Dr. Alan Godwin has no relevant non-financial relationships.


Additional Info

Access Period for Live Webcast

For live CE credit, you must watch the live webcast in its entirety at its scheduled time and complete the CE quiz and evaluation. You will have access for 90 days after the program for review. 


Webcast Schedule

Please note: There will be a lunch and two 15-minute breaks; one in the morning and one in the afternoon. Lunch and break times will be announced by the speaker and at their discretion. A more detailed schedule is available upon request.


Objectives

  1. Identify four categories of conflicts clients experience in relation to assessment and treatment planning.
  2. Describe the operation of the conflict trap and its different versions as it relates to treatment outcomes.
  3. Articulate the negative impact of poorly-handled conflict on clients’ mental health.
  4. Distinguish the cognitive skills necessary to implement the reasoning process and put to practical use in-session.
  5. Demonstrate the specific steps involved in solving conflict problems to improve client’s level of functioning.
  6. Explore the therapist’s role to facilitate the client’s problem-solving process in session.
  7. Articulate the reasoning deficiencies that disable a client from participating in the conflict-resolution process and its clinical implications.
  8. Describe the manipulator’s methods of exacerbating conflict for purposes of client psychoeducation.
  9. Assess the psychological impact of conflict with an emotional manipulator to inform clinical treatment interventions.
  10. Articulate what a client must do in session to move from conflict to resolution.
  11. Evaluate and restructure the client’s interpersonal interactions as an approach to manage the client’s relationship with an emotional manipulator.
  12. Describe the objectives for healthy conflict with difficult clients as it relates to case conceptualization.

Outline

Step by Step Clinical Guide to Resolving Conflicts
  • Categorize conflict to determine treatment approach
    • Preference problems
    • Perception issues
    • Difficulties with process
    • Feeling pressure
  • Assess operation of the conflict trap
    • Heightened altercation
    • Inarticulate dispute
    • Combination disagreement
  • Psychological consequences of poorly-handled conflict
    • Recurrent complications
    • Diminished attachment
    • Alienation from others
    • Emotional distress
  • Proven strategies for healthy conflict management and resolution
    • Teach clients to defuse argument provocation
    • Interventions to manage fight or flight reactions
    • Strategies to modify immature patterns of behavior
    • Assess ability to resolve conflicts
  • Teach clients 5 steps of the problem-solving process
    • Narrow
    • Validate
    • Select
    • Specify
    • Adjust
  • Implement resolution of conflict in clinical practice
    • Focus on process, not issues
    • Target one issue at a time
    • Achieve understanding
    • Compromise and define the solution
    • Adjust if the stated solution doesn’t work as intended
  • Conflict management techniques for improved mental health
    • Exercises to increase cognitive skills
    • Interventions to foster secure attachment
    • Enhance neural connections
    • Build emotional harmony with emotional intelligence
  • Case Study: The Conflict Resolution Process
Advanced Conflict Resolution Skills for Difficult Clients
  • Assess cognitive impairments in clients with limited reasoning abilities
    • Wrong vs right
    • Strengths vs weaknesses
    • Truth vs blame
    • Consideration vs selfishness
    • Reliability vs inconsistency
  • Identify implicit roles clients play and select appropriate conflict resolution strategy
    • Master – “I’m in control”
    • Martyr – “I’m the victim”
    • Messiah – “I’m the hero”
    • Mute – “You should know my role”
    • Mirror – “It’s not me, it’s you”
  • Strategies to end an unhealthy circular process of conflict
    • Prevent vulnerabilities from being exploited
    • Interventions to manage reactions
    • Teach clients to reason, not antagonize
  • Psychological impact of conflict with a manipulator
    • Physiological response
    • Disorientation from reality
    • Emotional debilitation
  • Strategies to re-structure interpersonal interactions
    • Redefine depth of a relationship
    • Assess value and limitations
    • Evaluate growth opportunities
  • Interventions to move from conflict to resolution
    • Develop a plan
    • Respond vs. react
    • Teach clients to set boundaries
  • Assess level of functioning in response to healthy conflict resolution
    • Intrinsic motivation to change
    • Limited potential for growth
    • Dangerous behavior
  • Determine clinical treatment goals
    • Accurately assess patterns of behavior
    • Reduce emotional distress
    • Respond instead of react
    • Create realistic expectations
    • Set healthy boundaries
    • Establish support systems
    • Accept relational limitations
  • Objectives for healthy conflict with these clients
    • Restrained problems
    • Empowerment
    • Redefine communication expectations
    • Improved mental health
  • Case Study: The Drama Management Process

Target Audience

  • Psychologists
  • Counselors
  • Social Workers
  • Marriage and Family Therapists
  • Alcoholism and Drug Abuse Counselors
  • Case Managers
  • Pastoral Counselors
  • School Psychologists

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