In today’s healthcare environment, professionals are challenged to do more with less. Reduced staffing and (at times, the seemingly unrealistic) increased demands from patients, family members and other visitors can all contribute to burnout. Adding to the complicating factors, you are continually expected to achieve optimal patient outcomes, ensure safety and quality goals, and strive for even higher levels on satisfaction scores.
In this recording, expert clinician, Valerie R. Vestal, MSN, PMHNP-BC, will provide you with practical tips and tools that you can use immediately when faced with challenging patient and family behaviors. This program includes practical strategies to help you cope with difficult situations like aggression, dementia, and attention-seeking behaviors while maintaining patient and staff safety. The program will be filled with opportunities to apply many of these strategies through real patient situations, case studies and recorded interactive discussions. Don’t miss this chance to learn techniques you can implement successfully with your most difficult patients.
Continuing education credit information is coming soon for this non-interactive self-study package.
CEs may be available for select professions, as listed in the target audience. Hours will be dependent on the actual recording time. Please check with your state licensing board or organization for specific requirements.
There may be an additional fee for CE certificates. Please contact our Customer Service at 1-800-844-8260 for more details.
**Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.
Valerie R. Vestal, MSN, PMHNP-BC., is a Board-Certified Psychiatric Nurse Practitioner. She has worked both in a Partial Hospitalization Program (PHP) and in an outpatient private practice. In the PHP program, she has been responsible to identify patients at high risk for aggression and those who have histories of repeated violent behavior. Valerie is skilled at managing crisis intervention, minimizing physical and psychological harm for staff and patients.
Additionally, she serves in the United States Navy Reserve and was deployed to the Warrior Transition Program. Valerie was responsible to ease the reintegration process for sailors and families. She also continues to provide health assessments and psychological evaluations for military members.
Valerie is a highly sought-after speaker, typically focusing on challenging patient behaviors. She has shared her expertise with multidisciplinary audiences throughout the country and a sea on a cruise ship.
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Your satisfaction is our goal and our guarantee. Concerns should be addressed to: PO Box 1000, Eau Claire, WI 54702-1000 or call 1-800-844-8260.
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.
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