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DVD

Combat Nurse Bullying: Proven Strategies to Take Action


Speaker:
Theresa Puckett, PhD, RN, CPNP, CNE, Nurse Educator
Duration:
1 Hour 28 Minutes
Copyright:
Jan 15, 2018
Publisher:
PESI Inc.
Product Code:
RNV077760
Media Type:
DVD


Description

The sad reality is that nurse bullying is a distraction from patient care.

We’ve likely all been there... Either as the target of nurse bullying or have been witness (perhaps a silent witness) to bullying taking place at work.

It does seem contradictory that someone can be both a nurse and a bully. So why does it happen at such significant rates? If we understand the reasons why nurse bullies choose their victims, we can take steps to protect ourselves while at work. And if we can understand the reasons behind a co-worker’s actions, we are more likely to intervene in a way that generates the desired results.

It is time now to take a stand. To stand up for yourself and others who have been disrespected, gossiped about, withholding expected patient information, or criticized in front of patients/families. Bullying can come in so many forms. In less than 90 minutes, you will learn proven strategies from expert Theresa Puckett PhD, RN, CNE, to help turn your department or unit in to a peaceful and enjoyable place to work.

Credit


* Credit Note - ****

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Certificates of Successful Completion are available for email, download and/or printing from your online account immediately following the successful completion of the post-test/evaluation.

**Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.  For Planning Committee disclosures, please statement above.  For speaker disclosures, please see the faculty biography.  For speaker disclosures, please see the faculty biography.


Nurses - California Nurses

PESI, Inc. is a provider approved by the California Board of  Registered Nursing, Provider #: 17118 for 1.0 self-study contact hours. 

** You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.


Nurses - Florida Nurses

PESI, Inc. is an approved provider by the Florida Board of  Nursing. Provider #: FBN2858. These materials qualify for 1.0 self-study contact hours.

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Nurses - Iowa Nurses

PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Nurses successfully completing these self-study materials will earn 1.4 self-study contact hours. Please email cepesi@pesi.com with your license number, include the title, speaker name and date. PESI must have this number on file in order for your hours to be valid.


Other Professions

This self-study activity qualifies for 1.25 continuing education clock hours as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.



Handouts/Brochure

Speaker

Theresa Puckett, PhD, RN, CPNP, CNE, Nurse Educator's Profile

Theresa Puckett, PhD, RN, CPNP, CNE, Nurse Educator Related seminars and products

Nurse Educator

Cleveland State University


Theresa Puckett, PhD, RN, CPNP, CNE,  is a certified nurse educator who has held a variety of academic teaching appointments at the undergraduate and graduate levels. Currently, she works clinically as a nurse at The Cleveland Clinic and as an EMR Consultant for a large healthcare group. Dr. Puckett has taught lecture, clinical, and lab courses in addition to serving as a preceptor for nursing education graduate students.

Dr. Puckett is a member of the National League for Nursing and served on the first CNE Certification Commission. She also served on the Educational Leadership Advisory Council for the Ohio League for Nursing. Theresa earned a BSN from Ursuline College, MSN and PhD from University of Akron and a postmasters certificate in nursing education from the University of Toledo. She has presented at several national and state conferences and is known for her engaging presentation style and use of audience participation. She looks forward to sharing her best creative teaching/learning strategies with you!

 

Speaker Disclosures:

Financial: Theresa Puckett has an employment relationship with University Hospitals Richmond Medical Center; Euclid Hospital, Lutheran Hospital Cleveland Clinic Foundation; and Stark State College. She receives a speaking honorarium from PESI, Inc.

Nonfinancial: Theresa Puckett is a member of the American Nurses Association; American Psychiatric Nurses Association; and American Psychological Association.


Additional Info

Access for Self-Study (Non-Interactive)

Access never expires for this product.


Questions?

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Objectives

  1. Analyze the reasons behind bullying decisions common to nursing.
  2. Evaluate theories of bullying in nursing.
  3. Measure how individual nurses and the greater organization is affected by bullying.
  4. Plan interventions to successfully address bullying.

Outline

  • Historical overview of bullying in nursing
  • Expressions of bullying
    • Silence
    • Violence
    • Mobbing
  • Examples
    • From practice: Horizontal and vertical violence
    • From academia: Bullied students and faculty members
  • Theories of bullying in nursing
    • Glasser’s Choice Theory
    • Oppression Theory
    • Nurse as Wounded Healer
  • How are the victims chosen?
    • Individual factors
    • Workplace characteristics
    • How nursing values incite bullying
  • Consequences of bulling
    • On individuals
    • On organizations
  • Addressing bullying: Individual Interventions
    • Recognizing Super Nurses, Backstabbers and Green-with-Envy Nurses
    • Basics of “carefronting”
    • Common communication pitfalls and how to address them
    • Phrases to form connections
    • Communication tools: IMPROVE, SBI, DESC and BEE
  • Addressing bullying: Organizational Interventions
    • Stop Bullying Toolkit
    • Nursing Incivility Scale
    • Civility Index Dashboard
    • Float Survey questions
  • Future directions

Target Audience

Nurses, Nurse Practitioners, Clinical Nurse Specialists, Nurse Educators, Nurse Managers/Directors

Reviews

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