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Digital Seminar

Cultural Competency: Using Diversity to Improve Healthcare


Speaker:
Tracey Long, PhD, MSN, RN, APRN-BC, CDCE, CCRN, CNE
Duration:
6 Hours 59 Minutes
Format:
Audio and Video
Copyright:
Apr 01, 2015
Product Code:
POS076485
Media Type:
Digital Seminar


Description

Tuyet, an 8-month-old Vietnamese girl, presents to the Emergency Room with a 4-day history of fever, diarrhea and vomiting. She appears dehydrated and listless. Her mother states that this is the second time this month that Tuyet has been sick. She thinks it is because Tuyet was “exposed to the wind”. There are dark ecchymotic stripes on her back. Her 4 brothers and sisters are at home with their father. He is a temporary worker and they have no insurance. Tuyet is admitted to the pediatric unit and a Social Services referral is made.

  • Do you know what healthcare beliefs the family subscribes to?
  • What caused the marks on Tuyet’s back?
  • What barriers to healthcare can you identify?

We face questions like these and many more on a daily basis in all healthcare settings. Cultural competency is critical to reducing health disparities and improving access to high-quality health care, health care that is respectful of and responsive to the needs of diverse patients. Join expert, Tracey Long, RN, PhD (c) MS, MSN, CDE, CNE, CHUC, CCRN, for this interactive seminar and learn practical strategies that will improve patient outcomes, advance your own skills and enhance your personal satisfaction by increasing your own cultural competence for your unique role in the health care setting.

 

Credit


* Credit Note - **

NOTE: Tuition includes one free CE Certificate (participant will be able to print the certificate of completion after completing the on-line post-test (80% passing score) and completing the evaluation). 

Continuing Education Information:  Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Please note, your state licensing board dictates whether self-study is an acceptable form of continuing education. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact cepesi@pesi.com or 800-844-8260 before the event.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession.  As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.  

For Planning Committee disclosures, please statement above.  For speaker disclosures, please see the faculty biography.


Social Workers - Social Workers

PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for the course. ACE provider approval period: January 27, 2017 - January 27, 2020. Social Workers completing this course receive 6.25 (Clinical) continuing education credits for completing this intermediate level course. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation. Full attendance is required. No partial credit will be offered for partial attendance. 


Social Workers - Canadian Social Workers

PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for the course. ACE provider approval period: January 27, 2017 - January 27, 2020. Social Workers completing this course receive 6.25 (Clinical) continuing education credits for completing this intermediate level self-study course. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation. Full attendance is required. No partial credit will be offered for partial attendance. Canadian provinces may accept activities approved by the ASWB for ongoing professional development.


Social Workers - Florida Social Workers, Marriage & Family Therapists, and Mental Health Counselors

CE Broker

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number #50-399. This self-study course qualifies for 6.25 continuing education credits.


Social Workers - Illinois Social Workers

PESI, Inc. is an approved provider with the State of Illinois, Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 159-000154. Successful completion of this self-study activity qualifies for 6.0 contact hours.


Social Workers - Minnesota Social Workers

PESI, Inc. is an approved provider with the State of Minnesota, Board of Social Work. Provider #: CEP-140. This self-study package has been approved for 6.0 continuing education hours. This certificate has been issued upon successful completion of a post-test.


Social Workers - Ohio Social Workers, Counselors, and Marriage & Family Therapists

PESI, Inc. is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #: RCST071001. Successful completion of this self-study course meets the qualifications for 6.25 clock hours of continuing education credit.


California Nurses

PESI, Inc. is a provider approved by the California Board of  Registered Nursing, Provider #: 17118 for 6.0 self-study contact hours. 

** You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.


Florida Nurses

PESI, Inc. is an approved provider by the Florida Board of  Nursing. Provider #: FBN2858. These materials qualify for 6.0 self-study contact hours.

CE Broker


Iowa Nurses

PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Nurses successfully completing these self-study materials will earn 7.6 self-study contact hours. Please email cepesi@pesi.com with your license number, include the title, speaker name and date. PESI must have this number on file in order for your hours to be valid.


Florida Occupational Therapists & Occupational Therapy Assistants

PESI, Inc. is an approved provider with the Florida Board of Occupational Therapy. Provider Number #50-399. This course qualifies for 6.3 self-study continuing education credits.

CE Broker


California Physical Therapists & Physical Therapist Assistants

PESI, Inc. is recognized by the Physical Therapy Board of California as an approval agency to approve providers. This self-study lecture qualifies for 6.25 continuing competency hours.


Physical Therapists & Physical Therapist Assistants

This self-study course consists of 6.25 clock hours of instruction that is applicable for physical therapists. CE requirements for physical therapists vary by state/jurisdiction. Please retain the certificate of completion that you receive and use as proof of completion when required.


Illinois Physical Therapists & Physical Therapist Assistants

PESI, Inc. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270. This self-study course qualifies for 6.0 CE credit hours.


New York Physical Therapists & Physical Therapist Assistants

PESI, Inc. is recognized by the New York State Education Department, State Board for Physical Therapy as an approved provider for physical therapy and physical therapy assistant continuing education. This self-study course qualifies for 7.6 contact hours.


Speech-Language Pathologists & Audiologists

This course contains 6.0 hours of self-study continuing education. It was not offered for ASHA CEUs. Please retain your certificate of completion. If audited for ASHA Certification Maintenance, you can submit this certificate of completion at that time. For state licensure, teacher certification renewal, or other credential renewal, contact those agencies for information about your reporting responsibilities and requirements.


California Speech-Language Pathologists & Audiologists

PESI, Inc. is an approved provider with the California Speech-Language Pathology and Audiology Board, #PDP 319. This course meets the qualifications for 6.0 hours of self-study continuing professional development credit for Speech-Language Pathologists or Audiologists, as required by the California Speech-Language Pathology and Audiology Board.


Kansas Speech-Language Pathologists

Approved for 7.5 self-study continuing education clock hours for Kansas licensed Speech-Language Pathologists by the Kansas Department for Aging and Disability Services.


Pennsylvania Social Workers, Counselors, and Marriage & Family Therapists

This intermediate activity is approved for 6.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please contact your licensing board to determine if they accept programs or providers approved by other national or state licensing boards. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance and who complete the program evaluation.


California Social Workers, Counselors, Marriage & Family Therapists, and Licensed Educational Psychologists

The State of California, Board of Behavioral Sciences will recognize and accept continuing education programs that are sponsored by providers approved by the APA and the ASWB. Full participation in this self-study course will qualify for 6.0 hours of continuing education credit.


Other Professions

This self-study activity qualifies for 6.25 continuing education clock hours as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.



Handouts/Brochure

Speaker

Tracey Long, PhD, MSN, RN, APRN-BC, CDCE, CCRN, CNE's Profile

Tracey Long, PhD, MSN, RN, APRN-BC, CDCE, CCRN, CNE Related seminars and products


Tracey Long, PhD, MSN, RN, APRN-BC, CDCE, CCRN, CNE

As a registered nurse for 36 years, Dr. Long has worked in critical care, emergency medicine, primary care, and endocrinology. She is a professor of nursing at Chamberlain University and family nurse practitioner. She has been a certified diabetes care and education specialist for 25 years and teaches a certified diabetes educator review course. She teaches medical Spanish and one of her favorite activities is taking nurses and allied healthcare professionals each summer to offer free medical clinics to underserved communities around the world with her non-profit organization www.bridgesforhealth.org.

As a published author, she has written a book on how to thrive with diabetes, not just survive, three children’s health books, three books on family history and many professional research articles. She married her college sweetheart, and they have their own “long legacy” of 6 children who teach her what’s really important in life.

 

Speaker Disclosures:
Financial: Tracey Long has employment relationships with Utah Body and Soul, College of Southern Nevada, Chamberlain College, Travelers Education Group, Nurse.Com, and Atrain. She receives a speaking honorarium and recording royalties from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Tracey Long is a member of the American Association of Nurse Practitioners, the American Association of Critical Care Nurses, the American Diabetes Association, the National Certified Diabetes Educator Association, and the American Nurses Association. She is on the editorial board of the Journal of Medical Education Development and is a contributing editor Yangtz Journal of Medicine.


Additional Info

Access for Self-Study (Non-Interactive)

Access never expires for this product.


Outline

Demographics and Diversity in America

  • Defining cultural competence
  • Approaches towards cultural competence
  • Solutions for health disparities in underserved communities

Cultural Beliefs, Values & Practices

  • Increasing awareness of personal and organizational bias
  • Avoiding stereotypes
  • Components of culture
  • Major ethnic groups in America
  • Nontraditional cultural groups

Establishing Trust and Rapport

  • Identifying decision makers
  • Collaborating with families

Communicating Across Cultures

  • Understanding verbal & non-verbal cues
  • Effectively using Interpreters
    • What qualities are important in an interpreter
    • When and how can they be used
    • Legal and ethical considerations

Clinical Implications and Considerations

  • Assessing cultural health care beliefs:
    • Immunizations
    • Blood transfusions
    • Preventative care
  • Genetic risks related to ethnicity
    • Tay-Sachs disease
    • Sickle cell
  • Disease prevalence
    • Cancers
    • Heart disease
    • Infant mortality
  • Pregnancy and childbirth
    • Effects of female genital mutilation
  • Establishing care for immigrants and refugees
  • Health care system barriers
    • Tuberculosis
    • HIV/AIDS
    • Parasites
    • Hepatitis B
    • Malaria
  • Strategies to incorporate cultural rituals into the inpatient setting

Challenges in Compliance

  • Treatment efficacy
  • Patient education
  • Patient adherence strategies
    • Obesity
    • Diabetes
    • Hypertension

Alternative Medicine

  • Traditional herbs
  • Using ETHNIC
    • Explanation, Treatments, Healers, Negotiate, Intervention, Collaboration

End of Life Practices

  • Family expectations & responsibilities
  • Advanced directives & DNR
  • Communicating bad news

Dietary Modifications

  • Incorporating dietary beliefs into the plan of care
  • Overcoming dietary restrictions
  • Importance of patient education
  • Lactose intolerance

Patient Education

  • Teaching & Learning principles
  • Customizing educational materials
  • Assessing outcomes

Healing ~ a Religious & Spiritual Experience

  • The power of core values
  • Religious perspectives
  • When religious values conflict

 

 

Objectives

  1. Create an environment that welcomes diversity in your work setting.
  2. Utilize effective communication techniques to establish rapport, gain improved understanding and create trusting relationships.
  3. Identify various cultural assessment methods.
  4. Collaborate with patients to include family members, healing practices and healers.
  5. Facilitate discussion about birth and end-of-life beliefs and decisions.
  6. Develop opportunities to find common ground with patients, families & colleagues.
  7. Generate cultural learning opportunities that meet the educational needs of diverse populations and ages.
  8. Identify the various clinical implications when incorporating cultural beliefs into the plan of care.

 

Target Audience

Nurses, Occupational Therapists & Occupational Therapy Assistants, Physical Therapists/Physical Therapist Assistants, Physician Assistants, Social Workers, Speech-Language Pathologists, and other Healthcare Professionals

Reviews

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Overall:      4

Total Reviews: 2

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