Image of Cultural Competency & Diversity: Powerful Strategies to Improve Client
Live Webcast

Cultural Competency & Diversity: Powerful Strategies to Improve Client Rapport & Multicultural Awareness


Faculty:
D. John Lee
Duration:
Full Day
Format:
Audio and Video
Product Code:
LWC051350
Brochure Code:
PLW70914
Media Type:
Live Webcast


Description

I was raised in Vancouver, British Columbia, during an era when Canadians embraced the value of being a multicultural nation. I remember in college spending a semester studying French in Quebec City and experiencing what it is like to be a “fish out of water”. When I moved to the United States as a graduate student to study cross-cultural counseling, I had to learn how Americans think about diversity. Now, after 35 years of research, teaching, consulting, and clinical work in the U.S.A., I have a keen understanding of the challenges of providing mental health services in a multicultural and diverse society.

When you attend this live webcast, I will outline the knowledge, awareness and skills that clinicians need to develop in order to work ethically, efficiently and effectively with people from different cultures and ethnic groups. Your confidence will grow as you will learn:

  • The challenges of cultural competency.
  • The need to build rapport and anticipate points of possible resistance.
  • Empirically-validated self-assessments to evaluate your strengths, growth areas and design a professional development plan.

You may just want to attend this live webcast to receive 3 CE hours of cultural competency and 3.25 CE hours of ethics. But, I guarantee you will leave with so much more. This highly engaging and experiential live webcast will challenge you to explore the intersection of your belief systems with your clinical work, and allows you to become more confident as a culturally sensitive clinician.

Gain a reputation for being the premier therapist in your community for working with diverse clients!

Credits


*

NOTE: Tuition includes one free CE Certificate (participant will be able to print the certificate of completion after completing and passing the on-line post-test evaluation). 

Continuing Education Information: Listed below are the continuing education credit(s) currently available for this live interactive webcast. Please note, your state licensing board dictates whether web based activities are an acceptable form of continuing education. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact cepesi@pesi.com or 800-844-8260 before the event.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals.  As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.

CE Information is based on 100% attendance.

Information obtained in this course should be used within your scope of practice.


Ethics & Cultural Competency

THIS SEMINAR QUALIFIES FOR 3.25 HOURS OF GENERAL ETHICS INSTRUCTION AND 3.0 CULTURAL COMPETENCY. NO MORE THAN 6.25 TOTAL CE HOURS MAY BE AWARDED FOR THIS COURSE. If ethics is not specified within your licensing board’s approval statement below, please contact your board to determine the applicability and amount of ethics allowed.


Addiction Counselors

NAADAC

This course has been approved by PESI, Inc., as a NAADAC Approved Education Provider, for 6.0 CE in the Legal, Ethical and Professional Development skill group. NAADAC Provider #77553. PESI, Inc. is responsible for all aspects of their programming. Full attendance is required; no partial credit will be awarded for partial attendance. 


California Alcoholism & Drug Abuse Counselors

PESI, Inc. is an approved provider by the CCAPP-EI, Provider #: OS-03-036-1019. This activity meets the qualifications for 6.0 CEH's (continuing education hours).


Connecticut Addiction Counselors

Provider #120924. This course has been approved as a CCB approved training and has been awarded 6.25 hours by the Connecticut Certification Board.


Counselors

This activity consists of 6.25 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.


New York Counselors

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0033. This activity will qualify for 7.5 contact hours. Full attendance is required; no partial credits will be offered for partial attendance


South Carolina Counselors, Marriage & Family Therapists and Psycho-Educational Specialists

This program has been approved for 6.0 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Approval #4540.


Texas Counselors

PESI, Inc. has been approved as a continuing education sponsor through the Texas State Board of Examiners of Professional Counselors. Provider #: 2477. This course qualifies for 6.0 continuing education credits.


Marriage & Family Therapists

This activity consists of 380 minutes of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the activity advertisement, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements. 


Illinois Marriage & Family Therapists

PESI has been approved as a provider of continuing education by the State of Illinois, Department of Professional Regulation. Provider #:168-000156. Full attendance at this activity qualifies for 6.0 credits. 


New York Marriage & Family Therapists

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0024. This activity will qualify for 7.5 contact hours. Full attendance is required; no partial credits will be offered for partial attendance


Texas Marriage & Family Therapists

PESI, Inc. has been approved as a continuing education sponsor through the Texas State Board of Examiners of Marriage and Family Therapists. Provider # 503. This course qualifies for 6.0 continuing education credits.


Nurses, Nurse Practitioners, and Clinical Nurse Specialists

PESI, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses in full attendance will earn 6.3 contact hours.


California Nurses

PESI, Inc. is a provider approved by the California Board of Registered Nursing, Provider Number 17118 for 6.0 contact hours. Full attendance is required. No partial contact hours will be issued for partial attendance. 


Florida Nurses

CE Broker

PESI, Inc. is an approved provider with the Florida Board of Nursing, Provider # FBN2858. This course qualifies for 6.0 contact hours. 


Iowa Nurses

PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Full attendance at this activity qualifies for 6.3 contact hours. Full attendance in the activity is required; no partial contact hours will be issued for partial attendance. These contact hours are used for your license renewal. Please email cepesi@pesi.com with your license number, include the webcast title, speaker name and date. PESI must have this number on file in order for your hours to be valid for the webcast.


Psychologists

This live activity consists of 6.25 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline and the certificate of completion you receive from this live activity. Contact us for more information on your state board or organization specific filing requirements. American Psychological Association credits are not available.


California Psychologists

PESI, Inc. is approved by the CPA OPD to sponsor continuing education for psychologists. Provider #PES010. PESI maintains responsibility for this program and its contents. PESI is offering this activity for 6.25 hours of continuing education credit. Full attendance is required; no partial credits will be offered for partial attendance.


Canadian Psychologists

PESI, Inc. is approved by the Canadian Psychological Association to offer continuing education for psychologists. PESI, Inc. maintains responsibility for the program. This program is approved for 6.0 continuing education hours. Full credit statement at: www.pesi.com/cpa-statement


Florida Board of Psychology

PESI, Inc. is an approved provider with the Florida Board of Psychology. Provider Number #50-399. This course qualifies for 6.3 continuing education credits.


Illinois Psychologists PESI, Inc is an approved provider with the State of Illinois, Department of Professional Regulation. License #: 268.000102. Full attendance at this course qualifies for 6.25 contact hours.
Kentucky Psychologists

PESI, Inc. is approved by the Kentucky Psychological Association and/or Kentucky Board of Examiners of Psychology to offer continuing education for psychologists. PESI maintains responsibility for this program and its content. This activity will qualify for 6.25 contact hours.


Ohio Psychologists

PESI, Inc. is approved by the Ohio Psychological Association, Provider #263896894, to sponsor continuing education for psychologists. PESI, Inc. maintains responsibility for this program and its content. PESI is offering this activity for 6.25 hours of continuing education credit. 


Pennsylvania Psychologists

PESI, Inc. is approved by the Pennsylvania State Board of Psychology to offer continuing education for psychologists. PESI maintains responsibility for the program(s). This program qualifies for 6.25 continuing education hours.


Social Workers

PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for the course. ACE provider approval period: January 27, 2017 - January 27, 2020. Social Workers completing this course receive 3.0 Cultural Competency and 3.25 Ethics continuing education credits for completing this intermediate level course. No more than 6.25 total CE hours may be awarded for this activity. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation. Full attendance is required. No partial credit will be offered for partial attendance.


Canadian Social Workers

PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for the course. ACE provider approval period: January 27, 2017 - January 27, 2020. Social Workers completing this course receive 3.0 Cultural Competency and 3.25 Ethics continuing education credits for completing this intermediate level course. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation. Full attendance is required. No partial credit will be offered for partial attendance. Canadian provinces may accept activities approved by the ASWB for ongoing professional development.


Colorado Social Workers

PESI, Inc. is an approved provider with the Colorado Chapter of the National Association of Social Workers. Provider #1413. This course has been approved for 6.3 continuing education hours. 

 

COLORADO PARTICIPANTS ONLY: To be reported to the Colorado Chapter of the NASW, after completing and passing the online post-test/evaluation, please contact cepesi@pesi.com and provide the full title of the webcast, speaker name, date of live broadcast, your name and your license number in the email.


Florida Social Workers, Marriage & Family Therapists, and Mental Health Counselors

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number #50-399. This course qualifies for 6.25 continuing education credits.


Illinois Social Workers

PESI, Inc is an approved provider with the State of Illinois, Department of Professional Regulation. License #: 159-000154. Full attendance at this course qualifies for 6.0 contact hours.


Kansas Social Workers

PESI, Inc. is an approved provider with the Kansas Behavioral Sciences Regulatory Board. Provider #14-006. This course has been approved for 6.0 continuing education hours.


Minnesota Social Workers

PESI, Inc. is an approved provider with the State of Minnesota, Board of Social Work. Provider #: CEP-140. This course has been approved for 6.0 continuing education hours. This certificate has been issued upon successful completion of a post-test.


New Hampshire Social Workers

This intermediate activity consists of 6.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please contact your licensing board to determine if they accept programs or providers approved by other national or state licensing boards. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance and who complete the program evaluation.


New York Social Workers

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0008. This activity will qualify for 7.5 contact hours. Full attendance is required; no partial credits will be offered for partial attendance. 


Ohio Social Workers, Counselors, and Marriage & Family Therapists

PESI is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #:RCST071001. Full attendance at this course meets the qualifications for 6.25 clock hours of continuing education credit.


Washington Social Workers, Counselors, and Marriage & Family Therapists

This training has been approved for 3.0 CE's and 3.25 CE's in Ethics for Washington State Licensed Mental Health Counselors, Licensed Marriage and Family Therapists and Licensed Clinical Social Workers. WMHCA Provider #1504.


Pennsylvania Social Workers, Counselors, and Marriage & Family Therapists

This intermediate activity is approved for 6.25 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please contact your licensing board to determine if they accept programs or providers approved by other national or state licensing boards. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance and who complete the program evaluation.


California Social Workers, Counselors, Marriage & Family Therapists, and Licensed Educational Psychologists

This intermediate activity consists of 6.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please contact your licensing board to determine if they accept programs or providers approved by other national or state licensing boards. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance and who complete the program evaluation.


Other Professions

This activity qualifies for 6.25 continuing education clock hours as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements. 



Faculty

D. John Lee Related seminars and products: 1

Ph.D.


D. John Lee, Ph.D. is a licensed psychologist at New Mexico State University’s Aggie Health and Wellness Center. In addition to providing crisis intervention, individual and group therapy, he delivers outreach and mental health consultation to marginalized student populations. He also facilitates the doctoral seminar on culturally competent and racially responsive assessment and treatment for the Center’s APA-approved internship in integrated health psychology. Dr. Lee has worked in private practice, outpatient clinics, and university counseling centers for over 20 years.

Dr. Lee is a dynamic presenter, storyteller, and holds a certificate as an action methods facilitator from the Michigan Psychodrama Institute. He has been a keynote speaker and consultant to over a 100 universities, colleges, public agencies and private companies throughout the United States and Canada. Dr. Lee has degrees from the University of British Columbia, Western Washington University, and Kansas State University. He has edited five books and contributed several articles to professional and scholarly journals. John was born and raised in Vancouver, B.C., Canada and now lives Buffalo, NY.

Speaker Disclosure:

Financial: D. John Lee is in private practice. He receives a speaking honorarium from PESI, Inc.

Non-financial: D. John Lee has no relevant non-financial relationship to disclose.


Additional Info

Program Information

CD/DVD

Click here to purchase the DVD or CD recording from our product store.


Additional Resources

To order the book, Multicultural Counseling Workbook, please visit our product store.

To order the card deck, Anti-Burnout Card Deck, please visit our product store.


Access Period for Live Webcast

For live CE credit, you must watch the live webcast in its entirety at its scheduled time and complete the CE quiz and evaluation within one week. You will have access for 90 days after the program for review.


Webcast Schedule

Please note: There will be a lunch and two 15-minute breaks; one in the morning and one in the afternoon. Lunch and break times will be announced by the speaker and at their discretion. A more detailed schedule is available upon request.


Objectives

  1. Apply DSM-5 cultural formulation to accurately assess cultural influences on diagnosis and treatment planning.
  2. Review ethical standards for a culturally competent practice to inform clinical assessment and treatment.
  3. Identify multiple intersecting identities and positionalities to build rapport and engagement with diverse clients.
  4. Utilize clinical strategies to adapt interventions for clients from different cultural and ethnic groups.
  5. Apply skills to overcome cultural barriers such as class, language, religion and different belief systems to improve treatment outcomes.
  6. Increase treatment effectiveness by recognizing different cultural values and unintentional microaggressions.

Outline

Cultural Competencies in Mental Health

  • Evidence-based approach to cultural competence
  • Trends in specific locale: variation and mental health needs
  • Exercise: The universal, cultural and individual

Ethics & the DSM-5®: Guidelines for the Integration of Cultural Competencies

  • Cross-cultural variations in presentations
  • Cultural concepts of distress
  • Assessments and diagnostic protocols
  • DSM-5® cultural formulation
  • Cultural factors influencing clients’ perspectives of their symptoms and treatment options
  • Ethical standards for culturally competent practice

Overcome Dilemmas in Practice

  • Working with limited English proficiency and bi/multilingual clients
  • When to use an interpreter
  • Distinguish cultural and racial factors in mental health care
  • Recognize intersections of gender, race, age, ethnicity, religion, class, etc.
  • Anticipate possible points of transference and resistance
  • Exercise: Analyze intersecting identities and positionalities

Interventions & Strategies for Specific Populations

  • Overview of trauma in cultural context
    • Assessments and tools
    • Medication: use and belief system
  • Collaborating with traditional and/or natural healing practices
  • Integrate and adapt interventions for different clients
    • Individualist versus collectivist adjustment
    • Cognitive-behavioral modifications
    • Psychodynamic variations
  • Exercise: Broaching culture, ethnicity and race

Limitations of Research and Potential Risks:

  • Methodology and sampling
  • Internal validity of design
  • Generalizability of results
  • Applications and utility

Target Audience

  • Counselors
  • Social Workers
  • Psychologists
  • Case Managers
  • Addiction Counselors
  • Therapists
  • Marriage & Family Therapists
  • Nurses
  • Other Mental Health Professionals

Reviews

5
4
3
2
1

Overall:     4.2

Total Reviews: 270

Comments

Toni G

"Excellent presentation!"

Melissa R

"He was Outstanding!!"

Laura F

"Dr. Lee was an amazing presenter. He used the right balance of lecture, story telling, audience engagement, video, exercises, breaks and more. Cannot say enough about how great this presentation was! "

Susan H

"Presenter was excellent. One of your best. "

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