Image of Cultural Competency & Diversity: Powerful Strategies to Improve Client
Digital Seminar

Cultural Competency & Diversity: Powerful Strategies to Improve Client Rapport & Multicultural Awareness

D. John Lee
Full Day
Copyright :
Mar 20, 2020
Product Code:
Media Type:
Digital Seminar - Also available: Live Webcast


A Message from Your Speaker

I was raised in Vancouver, British Columbia, during an era when Canadians embraced the value of being a multicultural nation. I remember in college spending a semester studying French in Quebec City and experiencing what it is like to be a “fish out of water.” When I moved to the United States as a graduate student to study cross-cultural counseling, I had to learn how Americans think about diversity.

Now, after 35 years of research, teaching, consulting, and clinical work in the USA, I have a keen understanding of the challenges of providing mental health services in a multicultural and diverse society.

In this recording I will outline the knowledge, awareness and skills that clinicians should develop in order to work ethically, efficiently, and effectively with people from different cultures and ethnic groups. Your confidence will grow as you learn:

  • The challenges of cultural competency 
  • The need to build rapport and anticipate points of possible resistance
  • Empirically-validated self-assessments to evaluate your strengths and growth areas, as well as design a professional development plan

You may just want to watch this seminar to receive 3 CE hours of cultural competency and 3.25 CE hours of ethics. But, I guarantee you will leave with so much more. This highly engaging and experiential program will challenge you to explore the intersection of your belief systems with your clinical work, and allows you to become more confident asa  culturally sensisitve clincian.

Gain a reputation in your community for being the premier therapist for working with diverse clients!


CE Information Coming Soon

Continuing education credit information is coming soon for this non-interactive self-study package.

CEs may be available for select professions, as listed in the target audience. Hours will be dependent on the actual recording time. Please check with your state licensing board or organization for specific requirements. 

There may be an additional fee for CE certificates. Please contact our Customer Service at 1-800-844-8260 for more details. 

**Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.


D. John Lee Related seminars and products: 1


D. John Lee, Ph.D., is a licensed psychologist working for CHE Behavioral Health Services who provides psychological services to residents of a variety of assisted-living and residential care facilities.  He has served as Senior Psychologist and Employee Assistance Program Coordinator at New Mexico State University’s Aggie Health and Wellness Center, and the Coordinator of the Multi-Ethnic Counseling Center Alliance (MECCA) at Michigan State University’s Counseling Center. Dr. Lee provided crisis intervention, individual and group therapy, supervision, consultation, psychoeducation, outreach and advocacy for marginalized student populations. He also facilitated doctoral seminars on culturally competent and racially responsive assessment and treatment for the Centers’ APA-approved internships in professional and integrated health service psychology. Dr. Lee has worked in private practice, outpatient clinics and university counseling centers for 22 years.

Dr. Lee is a dynamic presenter and storyteller, and holds a certificate as an Action Methods Facilitator from the Michigan Psychodrama Institute. He has been a keynote speakier and consultant for over 100 universities, colleges, public agencies, and private companies throughout the United States and Canada. Dr. Lee has degrees from the University of British Columbia, Western Washington University, and Kansas State University. He has edited five books and contributed several articles to professional and scholarly journals. John was born and raised in Vancouver, British Columbia, Canada, and now lives in Buffalo, NY.

Speaker Disclosure:

Financial: D. John Lee is in private practice. He receives a speaking honorarium from PESI, Inc.

Non-financial: D. John Lee has no relevant non-financial relationship to disclose.

Additional Info

Program Information


Click here to purchase the DVD or CD recording from our product store. CE hours and approvals on products may differ from live CE approvals.

Additional Resources

To order the book, Multicultural Counseling Workbook, please visit our product store.

To order the item, Anti-Burnout Card Deck, please visit our product store.

Access for Self-Study (Non-Interactive)

Access never expires for this product.


  1. Apply DSM-5® cultural formulation to accurately assess cultural influences on diagnosis and treatment planning.
  2. Review ethical standards for a culturally competent practice to inform clinical assessment and treatment.
  3. Identify multiple intersecting identities and positionalities to build rapport and engagement with diverse clients.
  4. Utilize clinical strategies to adapt interventions for clients from different cultural and ethnic groups.
  5. Apply skills to overcome cultural barriers such as class, language, religion, and different belief systems to improve treatment outcomes.
  6. Increase treatment effectiveness by recognizing different cultural values and unintentional microaggressions.


Cultural Competencies in Mental Health
  • Evidence-based approach to cultural competence
  • Trends in specific locale: variation and mental health needs
  • Exercise: The universal, cultural, and individual
Ethics & the DSM-5®: Guidelines for the Integration of Cultural Competencies
  • Cross-cultural variations in presentations
  • Cultural concepts of distress
  • DSM-5® cultural formulation
  • Cultural factors influencing clients’ perspectives of their symptoms and treatment options
  • Ethical standards for culturally competent practice

Overcome Dilemmas in Practice

  • Working with limited English proficiency and bi/multilingual clients
  • When to use an interpreter
  • Distinguish cultural and racial factors in mental health care
  • Recognize intersections of gender, race, age, ethnicity, religion, class, etc.
  • Anticipate possible points of transference and resistance
  • Exercise: Analyze intersecting identities and positionalities
Interventions & Strategies for Specific Populations
  • Overview of trauma in cultural context
    • Assessments and tools
    • Medication: use and belief system
  • Collaborate with traditional and/or natural healing practices
  • Integrate and adapt interventions for different clients
    • Individualist versus collectivist adjustments
    • Cognitive-behavioral modifications
    • Psychodynamic variations
  • Exercise: Broaching culture, ethnicity, and race
Limitations of Research and Potential Risks:
  • Methodology and sampling
  • Internal validity of design
  • Generalizability of results
  • Applications and utility

Target Audience

  • Counselors
  • Social Workers
  • Psychologists
  • Case Managers
  • Addiction Counselors
  • Therapists
  • Marriage & Family Therapists
  • Nurses
  • Other Mental Health Professionals



Overall:      4.2

Total Reviews: 314


Jennifer P

"I signed up for this course because it has been so long since I've attended a cultural competency seminar. I expected a lot of gender and sexuality content, but generally had no idea what to expect. This seminar really opened my eyes and mind to some new and useful ways to see people, clients specifically, and my place in the world. On top of being informative, it was enjoyable. Many thanks to Dr. Lee."

Paul F

"great presenter. This is my first PESI webinar and I am very satisfied with the technology. Webinar saved me 6 hrs of travel pre and post seminar. "

Toni G

"Excellent presentation!"

Melissa R

"He was Outstanding!!"

Laura F

"Dr. Lee was an amazing presenter. He used the right balance of lecture, story telling, audience engagement, video, exercises, breaks and more. Cannot say enough about how great this presentation was! "

Susan H

"Presenter was excellent. One of your best. "

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