Skip to main content
Not Found
Digital Seminar

Heartfelt: A Course on the Power of Apologizing with Harriet Lerner, Ph.D. and Brené Brown, Ph.D.


Speakers:
Brené Brown, PhD, MSW |  Harriet Lerner, PhD
Copyright:
Feb 23, 2017
Product Code:
POS052451
Media Type:
Digital Seminar


Description

Description

We're human, we hurt each other, we get hurt. Healing that hurt depends on the ability to deliver and accept a heartfelt apology. In this course, you’ll learn why some apologies are deeply meaningful, others feel meaningless, and some are downright sneaky and mean. This course will teach us how to offer a truly healing apology—and to decode apologies that are not really apologies at all. We will learn how to restore connection when even the good apology is not good enough.

This four-lesson online workshop, co-facilitated by Harriet Lerner and Brené Brown, teaches us to identify the nine essential ingredients in a heartfelt apology, and to recognize the mischief of defensiveness in ourselves and the non-apologizers in our life. Together, we will walk through lessons, role play and do exercises that challenges us to explore what it means to give a meaningful apology and how we strengthen ourselves and enhance our relationships, one heartfelt apology at a time.  

Outline

The Profound Power of the Apology

Exercise: The Gifts of a Heartfelt Apology

Exercise: Permission Slips

Nine Essential Ingredients of a Heartfelt Apology

Learning Lab: Harriet's Most Difficult Apology

Exercise: The Inauthentic, Half-Hearted Apology

The Great Apology Challenge

Apology Challenge Role Play

Non-Defensive Listening

Non-Defensive Listening Role Play

Exercise: Recognizing Defensiveness

Why Won't You Apologize

Exercise: The Higher Ground Statement

Entrenched Non-Apologizer
 

Objectives

  • Consider the importance of giving and receiving apologies and learn how effective delivery of apologies is crucial to the success of a relationship.
  • Determine the difference between a heartfelt apology and a half-hearted, inauthentic apology.
  • Construct a heartfelt apology and put into practice.
  • Point out that important elements of offering a heartfelt apology include listening non-defensively and acknowledging the hurt person's feelings.
  • Suggest that sincere apologies stem from a foundation of self-worth, and acknowledge that some people may never apologize for being hurtful.

 

Credits


* Credit Note - **

NOTE: Tuition includes one free CE Certificate (participant will be able to print the certificate of completion after completing the on-line post-test (80% passing score) and completing the evaluation). 

Continuing Education Information:  Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Please note, your state licensing board dictates whether self-study is an acceptable form of continuing education. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact cepesi@pesi.com or 800-844-8260 before the event.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession.  As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.  

For Planning Committee disclosures, please statement above.  For speaker disclosures, please see the faculty biography.


Counselors - Counselors

This self-study activity consists of 2.5 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.


Counselors - California Counselors

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 2.0 clock hours of continuing education instruction.


Counselors - Florida Counselors

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 2.5 continuing education credits.


Counselors - Montana Counselors

The Montana Board of Behavioral Health no longer pre-approves any courses or sponsors. Each licensee is responsible for taking courses which contribute to their competence and directly relate to their scope of practice as defined in board statute (MAR 24-219-32). Licensees must keep CE documentation for three years in case of an audit. This intermediate level self-study activity consists of 2.5 clock hours of instruction.


Counselors - Pennsylvania Counselors

The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions/. This intermediate level self-study activity consists of 2.5 clock hours of continuing education instruction.


Counselors - South Carolina Counselors

This self-study program has been approved for 2.5 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540.


Counselors - Texas Counselors

This self-study activity consists of 2.5 clock hours of continuing education instruction. Texas State Board of Examiners of Professional Counselors no longer approves programs or providers. PESI activities meet the continuing education requirements as listed in Title 22 Texas Administrative Code, Chapter 681, Subchapter J, Section 681.142 Acceptable Continuing Education. Please retain the certificate of completion that you receive and use as proof of completion when required.


Social Workers - California Social Workers

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 2.0 clock hours of continuing education instruction.


Social Workers - Colorado Social Workers

PESI, Inc. is an approved provider with the Colorado Chapter of the National Association of Social Workers. Provider #1413. This self-study course has been approved for 2.6 continuing education hours. 

 

COLORADO PARTICIPANTS ONLY: If you did not answer YES to be reported to the Colorado Chapter of the NASW on the evaluation, please contact cepesi@pesi.com and provide the full title of the webcast, speaker name, date of live broadcast, your name and your license number in the email.


Social Workers - Florida Social Workers

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 2.5 continuing education credits. 


Social Workers - Illinois Social Workers

PESI, Inc. is an approved provider with the State of Illinois, Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 159-000154. Successful completion of this self-study activity qualifies for 2.5 contact hours.


Social Workers - Kansas Social Workers

PESI, Inc. is an approved provider with the Kansas Behavioral Sciences Regulatory Board. Provider #14-006. This self-study course has been approved for 2.5 continuing education hours.


Social Workers - Minnesota Social Workers

PESI, Inc. is an approved provider with the State of Minnesota, Board of Social Work. Provider #: CEP-140. This self-study package has been approved for 2.5 continuing education hours. This certificate has been issued upon successful completion of a post-test.


Social Workers - Montana Social Workers

The Montana Board of Behavioral Health no longer pre-approves any courses or sponsors. Each licensee is responsible for taking courses which contribute to their competence and directly relate to their scope of practice as defined in board statute (MAR 24-219-32). Licensees must keep CE documentation for three years in case of an audit. This intermediate level self-study activity consists of 2.5 clock hours of instruction.


Social Workers - Pennsylvania Social Workers

The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions. This intermediate level self-study activity consists of 2.5 clock hours of continuing education instruction.


Psychologists - Canadian Psychologists

PESI, Inc. is approved by the Canadian Psychological Association to offer continuing education for psychologists. PESI, Inc. maintains responsibility for the program. This program is approved for 2.5 self-study continuing education hours. Full credit statement at: www.pesi.com/cpa-statement


Psychologists - Florida Psychologists

PESI, Inc., is an approved provider with the Florida Board of Psychology.Provider Number #50-399.This product qualifies for 2.6 self-study continuing education credits.


Psychologists - Illinois Psychologists

 

PESI, Inc is an approved provider with the State of Illinois, Department of Professional Regulation. License #: 268.000102. Full attendance at this self-study course qualifies for 2.5 contact hours.


Psychologists - Kentucky Psychologists

PESI, Inc. is approved by the Kentucky Board of Examiners of Psychology to offer continuing education for psychologists, approved provider #202312H. PESI maintains responsibility for this program and its content. This self-study activity will qualify for 2.5 contact hours.


Psychologists - Ohio Psychologists

PESI, Inc. is approved by the Ohio Psychological Association, Provider #263896894, to sponsor continuing education for psychologists. PESI, Inc. maintains responsibility for this program and its content. PESI is offering this self-study activity for 2.5 Standard hours of continuing education credit.


Psychologists - Pennsylvania Psychologists

PESI, Inc. is approved by the Pennsylvania State Board of Psychology to offer continuing education for psychologists. Provider #PSY000211. PESI maintains responsibility for the program(s). This self-study program qualifies for 2.5 continuing education hours.


Marriage & Family Therapists - Marriage & Family Therapists

This self-study activity consists of 2.5 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save this course outline, the certificate of completion you receive from this self-study activity and contact your state board or organization to determine specific filing requirements. 


Marriage & Family Therapists - California Marriage & Family Therapists

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 2.0 clock hours of continuing education instruction.


Marriage & Family Therapists - Florida Marriage & Family Therapists

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 2.5 continuing education credits.


Marriage & Family Therapists - Illinois Marriage & Family Therapists

PESI, Inc. has been approved as a provider of continuing education by the State of Illinois, Department of Professional Regulation. Provider #:168-000156. Full attendance at this self-study activity qualifies for 2.5 credits.


Marriage & Family Therapists - Montana Marriage & Family Therapists

The Montana Board of Behavioral Health no longer pre-approves any courses or sponsors. Each licensee is responsible for taking courses which contribute to their competence and directly relate to their scope of practice as defined in board statute (MAR 24-219-32). Licensees must keep CE documentation for three years in case of an audit. This intermediate level self-study activity consists of 2.5 clock hours of instruction.


Marriage & Family Therapists - Pennsylvania Marriage & Family Therapists

The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions/. This intermediate level self-study activity consists of 2.5 clock hours of continuing education instruction.


Marriage & Family Therapists - South Carolina Marriage & Family Therapists

This self-study program has been approved for 2.5 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540.


Marriage & Family Therapists - Texas Marriage & Family Therapists

This self-study activity consists of 2.5 clock hours of continuing education instruction. Texas State Board of Examiners of Marriage and Family Therapists no longer approves programs or providers. PESI activities meet the continuing education requirements as listed in Title 22 of the Texas Administrative Code, Chapter 801, Subchapter K, Section 801.264 Types of Acceptable Continuing Education. Please retain the certificate of completion that you receive and use as proof of completion when required.


Addiction Counselors - Generic

This self-study activity consists of 2.5 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.


Connecticut Addiction Counselors

Provider #120924. This course has been approved as a CCB approved training and has been awarded 2.5 hours by the Connecticut Certification Board.


California Licensed Educational Psychologists

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 2.0 clock hours of continuing education instruction.


Nurses, Nurse Practitioners, and Clinical Nurse Specialists

This self-study activity consists of 2.5 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from this self-study activity and contact your state board or organization to determine specific filing requirements.


California Nurses

PESI, Inc. is a provider approved by the California Board of  Registered Nursing, Provider #: 17118 for 2.5 self-study contact hours. 

** You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.


Florida Nurses

PESI, Inc. is an approved provider by the Florida Board of  Nursing. Provider #: FBN2858. These materials qualify for 2.5 self-study contact hours.

CE Broker


Iowa Nurses

PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Nurses successfully completing these self-study materials will earn 2.6 self-study contact hours. Please email cepesi@pesi.com with your license number, include the title, speaker name and date. PESI must have this number on file in order for your hours to be valid.


Arizona Occupational Therapists & Occupational Therapy Assistants

CE credit is available. This self-study course consists of 2.5​ continuing education clock hours for Arizona OTs and OTAs. The Arizona Board of Occupational Therapy Examiners (R4-43-203) confirms acceptance of continuing education programs relevant to occupational therapy that are approved by the American Occupational Therapy Association (AOTA).


Florida Occupational Therapists & Occupational Therapy Assistants

PESI, Inc. is an approved provider with the Florida Board of Occupational Therapy. Provider Number #50-399. This course qualifies for 2.5 self-study continuing education credits.

CE Broker


South Carolina Psycho-Educational Specialists

This self-study program has been approved for 2.5 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540.


Other Professions

This self-study activity qualifies for 2.5 continuing education clock hours as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.



Speaker

Brené Brown, PhD, MSW's Profile

Brené Brown, PhD, MSW Related seminars and products


Dr. Brené Brown is a research professor at the University of Houston, where she holds the Huffington Foundation Endowed Chair at the Graduate College of Social Work. She also holds the position of visiting professor in management at the University of Texas at Austin McCombs School of Business.

Brené has spent the past two decades studying courage, vulnerability, shame, and empathy. She is the author of six #1 New York Times bestsellers and is the host of two award-winning podcasts, Unlocking Us and Dare to Lead.

Brené’s books have been translated into more than 30 languages, and her titles include Atlas of the Heart, Dare to Lead, Braving the Wilderness, Rising Strong, Daring Greatly, and The Gifts of Imperfection. With Tarana Burke, she co-edited the bestselling anthology You Are Your Best Thing: Vulnerability, Shame Resilience, and the Black Experience.

Brené’s TED talk on the Power of Vulnerability is one of the top five most-viewed TED talks in the world, with over 60 million views. Brené is the first researcher to have a filmed lecture on Netflix, and in March 2022, she launched a new show on HBO Max that focuses on her latest book, Atlas of the Heart. Brené spends most of her time working in organizations around the world, helping develop braver leaders and more courageous cultures. She lives in Houston, Texas, with her husband, Steve. They have two children, Ellen and Charlie, and a weird Bichon named Lucy.

 

Speaker Disclosures:
Financial: Brené Brown is the CEO for The Daring Way and Founder and CEO of COURAGEworks and Brave Leaders Inc. She is a research professor at University of Houston Graduate College of Social Work. She is an author of numerous books and receives royalties from various publishers. Dr. Brown receives compensation as a speaker for numerous other organizations. Brené Brown receives a speaking honorarium from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Brené Brown has no relevant nonfinancial relationship to disclose.

 

 

 


Harriet Lerner, PhD's Profile

Harriet Lerner, PhD Related seminars and products


Harriet Lerner, PhD is one of our nation's most respected voices on the psychology of women and marriage and family relationships. For three decades, she was a staff psychologist and psychotherapist at The Menninger Clinic in Topeka, Kansas, and a faculty member and supervisor in the Karl Menninger School of Psychiatry. 

Currently in private practice in Lawrence, Kansas, she is the author of numerous scholarly articles and 11 books, including the New York Times best-seller, The Dance of Anger, Women in Therapy, The Dance of Connection, and The Dance of Fear. Lerner has been a guest on Oprah, CNN, NPR and numerous other media. She is also, with her sister, an award-winning children's book author, and she hosts a blog for Psychology Today and The Huffington Post. Lerner's new book is Marriage Rules: A Manual for the Married and The Coupled Up. 

Lerner lectures and consults nationally, while her psychotherapy practice remains at the heart of her work. 

 

Speaker Disclosures:
Financial: Harriet Lerner maintains a private practice and has an employment relationship with Imagine Magazine. She receives royalties as a published author. Harriet Lerner receives a speaking honorarium and book royalties from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Harriet Lerner has no relevant non-financial relationships.


Additional Info

Access for Self-Study (Non-Interactive)

Access never expires for this product.


Target Audience

Addiction Counselors, Counselors, Marriage and Family Therapists, Nurses, Occupational Therapists, Occupational Therapy Assistants, Psychologists, Social Workers

Reviews

5
4
3
2
1

Overall:      4.9

Total Reviews: 33

Comments

Danisa S

"Amazing teaching. Thanks for making this material available."

Kay W

"Amazing"

Sohye K

"This was one of the best CEs I've ever had. Thank you. "

Angela Z

"loved this seminar!!"

Kendra B

"great education and very applicable and user friendly"

Lisa S

"Loved it! Thank you!!! "

Patricia S

"Excellent Course"

judy s

"excellent series.. I truly appreciated their lessons, conversations, role playing .. learned a lot .."

Jonathan D

"Excellent presenters, discussion and information. Nice balance of thinking and feeling"

Satisfaction Guarantee
Your satisfaction is our goal and our guarantee. Concerns should be addressed to: PO Box 1000, Eau Claire, WI 54702-1000 or call 1-800-844-8260.

ADA Needs
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.

PESI Mobile App

Access CE trainings on your phone or tablet through our free mobile app. Choose video or audio-only versions of live webcasts and online courses from the world’s best instructors, and complete your CE requirements anywhere, anytime, at your own pace.

https://cdn.pesi23.com/images/android.png     https://cdn.pesi23.com/images/iphone.png

Please wait ...

Back to Top