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Digital Seminar

Managing Challenging Patient & Family Behaviors: Strategies for Healthcare Professionals


Speaker:
Paul Thomas Clements, PhD, APRN-BC
Duration:
6 Hours 14 Minutes
Format:
Audio and Video
Copyright:
Jul 23, 2014
Product Code:
POS074180
Media Type:
Digital Seminar


Description

In this interactive seminar, expert and international speaker, Paul Thomas Clements, PhD, APRN-BC, will teach you tips and tools that you can use immediately when faced with challenging patient and family behaviors. This program includes numerous practical strategies that you can implement with difficult situations like aggression, dementia and attention-seeking behaviors while maintaining patient and staff safety. The recording will be filled with opportunities to apply many of these strategies to real patient situations, case studies and interactive discussions. Don’t miss this chance to learn techniques you can implement successfully with your most difficult patients.

Credit


* Credit Note - **

NOTE: Tuition includes one free CE Certificate (participant will be able to print the certificate of completion after completing the on-line post-test (80% passing score) and completing the evaluation). 

Continuing Education Information:  Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Please note, your state licensing board dictates whether self-study is an acceptable form of continuing education. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact cepesi@pesi.com or 800-844-8260 before the event.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession.  As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.  

For Planning Committee disclosures, please statement above.  For speaker disclosures, please see the faculty biography.


Social Workers - Social Workers

PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for the course. ACE provider approval period: January 27, 2017 - January 27, 2020. Social Workers completing this course receive 6.25 (Clinical) continuing education credits for completing this intermediate level course. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation. Full attendance is required. No partial credit will be offered for partial attendance. 


Social Workers - Canadian Social Workers

PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for the course. ACE provider approval period: January 27, 2017 - January 27, 2020. Social Workers completing this course receive 6.25 (Clinical) continuing education credits for completing this intermediate level self-study course. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation. Full attendance is required. No partial credit will be offered for partial attendance. Canadian provinces may accept activities approved by the ASWB for ongoing professional development.


Social Workers - Colorado Social Workers

PESI, Inc. is an approved provider with the Colorado Chapter of the National Association of Social Workers. Provider #1413. This self-study course has been approved for 6.3 continuing education hours. 

 

COLORADO PARTICIPANTS ONLY: If you did not answer YES to be reported to the Colorado Chapter of the NASW on the evaluation, please contact cepesi@pesi.com and provide the full title of the webcast, speaker name, date of live broadcast, your name and your license number in the email.


Social Workers - Florida Social Workers, Marriage & Family Therapists, and Mental Health Counselors

CE Broker

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number #50-399. This self-study course qualifies for 6.25 continuing education credits.


Social Workers - Illinois Social Workers

PESI, Inc. is an approved provider with the State of Illinois, Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 159-000154. Successful completion of this self-study activity qualifies for 6.0 contact hours.


Social Workers - Kansas Social Workers

PESI, Inc. is an approved provider with the Kansas Behavioral Sciences Regulatory Board. Provider #14-006. This self-study course has been approved for 6.0 continuing education hours.


Social Workers - Minnesota Social Workers

PESI, Inc. is an approved provider with the State of Minnesota, Board of Social Work. Provider #: CEP-140. This self-study package has been approved for 6.0 continuing education hours. This certificate has been issued upon successful completion of a post-test.


Social Workers - New York Social Workers

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0008. This self-study activity will qualify for 7.5 contact hours. Full attendance is required; no partial credits will be offered for partial attendance. 


Social Workers - Ohio Social Workers, Counselors, and Marriage & Family Therapists

PESI, Inc. is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #: RCST071001. Successful completion of this self-study course meets the qualifications for 6.25 clock hours of continuing education credit.


California Nurses

PESI, Inc. is a provider approved by the California Board of  Registered Nursing, Provider #: 17118 for 6.0 self-study contact hours. 

** You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.


Florida Nurses

PESI, Inc. is an approved provider by the Florida Board of  Nursing. Provider #: FBN2858. These materials qualify for 6.0 self-study contact hours.

CE Broker


Iowa Nurses

PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Nurses successfully completing these self-study materials will earn 7.6 self-study contact hours. Please email cepesi@pesi.com with your license number, include the title, speaker name and date. PESI must have this number on file in order for your hours to be valid.


Florida Occupational Therapists & Occupational Therapy Assistants

PESI, Inc. is an approved provider with the Florida Board of Occupational Therapy. Provider Number #50-399. This course qualifies for 6.3 self-study continuing education credits.

CE Broker


California Physical Therapists & Physical Therapist Assistants

PESI, Inc. is recognized by the Physical Therapy Board of California as an approval agency to approve providers. This self-study lecture qualifies for 6.25 continuing competency hours.


Physical Therapists & Physical Therapist Assistants

This self-study course consists of 6.25 clock hours of instruction that is applicable for physical therapists. CE requirements for physical therapists vary by state/jurisdiction. Please retain the certificate of completion that you receive and use as proof of completion when required.


Illinois Physical Therapists & Physical Therapist Assistants

PESI, Inc. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270. This self-study course qualifies for 6.0 CE credit hours.


New York Physical Therapists & Physical Therapist Assistants

PESI, Inc. is recognized by the New York State Education Department, State Board for Physical Therapy as an approved provider for physical therapy and physical therapy assistant continuing education. This self-study course qualifies for 7.6 contact hours.


Speech-Language Pathologists & Audiologists

This course contains 6.0 hours of self-study continuing education. It was not offered for ASHA CEUs. Please retain your certificate of completion. If audited for ASHA Certification Maintenance, you can submit this certificate of completion at that time. For state licensure, teacher certification renewal, or other credential renewal, contact those agencies for information about your reporting responsibilities and requirements.


California Speech-Language Pathologists & Audiologists

PESI, Inc. is an approved provider with the California Speech-Language Pathology and Audiology Board, #PDP 319. This course meets the qualifications for 6.0 hours of self-study continuing professional development credit for Speech-Language Pathologists or Audiologists, as required by the California Speech-Language Pathology and Audiology Board.


Kansas Speech-Language Pathologists

Approved for 7.5 self-study continuing education clock hours for Kansas licensed Speech-Language Pathologists by the Kansas Department for Aging and Disability Services.


Pennsylvania Social Workers, Counselors, and Marriage & Family Therapists

This intermediate activity is approved for 6.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please contact your licensing board to determine if they accept programs or providers approved by other national or state licensing boards. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance and who complete the program evaluation.


California Social Workers, Counselors, Marriage & Family Therapists, and Licensed Educational Psychologists

This intermediate activity consists of 6.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please contact your licensing board to determine if they accept programs or providers approved by other national or state licensing boards. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance and who complete the program evaluation.


Other Professions

This self-study activity qualifies for 6.25 continuing education clock hours as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.



Handouts/Brochure

Speaker

Paul Thomas Clements, PhD, APRN-BC Related seminars and products


Paul Clements, PhD, APRN-BC, is a psychiatric clinical specialist, an experienced therapist, forensic consultant, and critical incident/trauma response specialist with over 25 years experience in a variety of psychiatric healthcare roles. Throughout his impressive career, Paul has worked directly with patients with major psychiatric diagnoses, in both inpatient and outpatient settings. He looks forward to sharing from his expertise as you strive to successfully meet the challenges caring for these patient populations in your own practice settings. His keen insights have been requested to provide counseling and crisis intervention to surviving family members in the aftermath of murder, suicide, motor vehicle accidents, and sudden infant death syndrome, as well as to survivors of interpersonal violence such as sexual abuse, rape and stalking. Additionally, Paul provides nationwide hospital consultation to establish workplace procedures to ensure patient and staff safety/violence prevention through the development of critical risk assessment approaches. Paul's expertise has been reflected through numerous publications and he remains a sought-after conference presenter on the topics of psychiatric/mental health diagnoses, violence and aggression. He is an Advanced Practice Psychiatric Nurse (APRN-BC) with national board certification and holds a Doctor of Philosophy in Psychiatric Forensic Nursing from The University of Pennsylvania.

 

Speaker Disclosures: 

 

Financial: Paul Thomas Clements is an Associate Clinical Professor at Drexel University - College of Nursing and Health Professions.  He has numerous publications and is regularly interviewed for television, radio, and print media.  He receives a speaking honorarium from PESI, Inc.  He has no relevant financial relationships with ineligible organizations.

 

Non-financial: Paul Thomas Clements has no relevant non-financial relationships to disclose.


Additional Info

Access for Self-Study (Non-Interactive)

Access never expires for this product.


Target Audience

Nurses, Nurse Practitioners, Physician Assistants, Nursing Home Administrators, Social Workers, Occupational Therapists, Occupational Therapy Assistants, Physical Therapists, Physical Therapy Assistants, Risk Managers, Speech-Language Pathologists, Registered Dietitians & Dietetic Technicians

Objectives

  1. Use motivational interviewing to identify causes of behavior.
  2. Apply successful interventions to improve communication.
  3. Develop real-life solutions for problem families.
  4. Implement strategies for problem patient situations through case study discussion.
  5. Analyze ways to improve your interpersonal effectiveness.

Outline

Difficult Patient Encounters: Asking the Right Questions

  • Interviewing the Patient
  • Types of Intervention
  • Self-Awareness

What Type of Communicator are You?

  • Reciprocal Communication
  • Strategies to Deal with the Angry Patient
  • Interpersonal Effectiveness & Exploring the Reasonable, Emotional, and Wise Minds

Motivational Interviewing

  • Understand the Patient’s Motivation
  • Listen with Empathy
  • Integration and Application
  • Empower Through Hope for Change
  • Communication Styles

The Family

  • Family Dynamics
  • Family Communication
  • Mediation

Psychiatric Emergencies

  • Schizophrenia, Schizoaffective Disorder
  • Substance-Induced Psychosis
  • Major Depression, Bipolar Disorder
  • Anxiety Disorder
  • Obsessive-Compulsive Disorder
  • Antisocial Personality Disorder
  • Narcissistic Personality Disorder
  • Histrionic Personality Disorder
  • Borderline Personality Disorder

Substance Misuse

  • Prevalence
  • Evaluation
  • Psychosocial Intervention

Other Medical Conditions

  • Geriatric Patients
  • Dementia
  • Delirium

Acute Psychosocial Crisis

  • Sexual Assault
  • Domestic Violence

Suicide

  • High-Risk Populations
  • Suicide & Psychiatric Diagnosis

Violent Patients

  • Prevalence & Risk
  • Major Profiles of Violence
  • Taking Care of Yourself

Reviews

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