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In-Person Seminar

Motivational Interviewing: Clinical Interventions to Improve Engagement, Resolve Ambivalence & Elicit Behavior Change in Clients

Kriss T. Haren, MA, MS, LPCC-S, RHC-III
Full Day
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In-Person Seminar
Anesis Center for Therapy - Madison, Wisconsin



Are you frustrated with having the same client sessions over and over without any results? Perhaps you’re watching your clients struggle with addiction, anxiety, or other mental health challenges, and so far, you’ve been unable to empower them to make positive changes in their lives. You feel like you’re working harder than your client, and you’ve tried everything.

You can make a significant, positive impact on your clients’ lives with Motivational Interviewing.

Motivational Interviewing (MI) has emerged over the past three decades as a leading approach for addressing a core clinical concern – motivation. When mastered, this evidence-based approach is highly effective in motivating positive change.

Better still, Motivational Interviewing can be used regardless of diagnosis and in conjunction with other treatment approaches.

Join Kriss Haren, experienced motivational interviewing trainer, for this live webcast and she will teach you the skills you need to know in order to successfully help these clients. You’ll learn how the MI process works, how to help your clients resolve ambivalence about change, and how to effectively respond to resistance in clients. You’ll leave this webcast confident and with the strategies you need to treat your clients with depression, anxiety disorders, addictive behaviors and other clinical issues.

By signing up today, you can escape the pattern of struggling with clients, and instead evoke your clients’ own motivation to change.


Planning Committee Disclosure - No relevant relationships

All members of the PESI, Inc. planning committee have provided disclosures of financial relationships with ineligible organizations and any relevant non-financial relationships prior to planning content for this activity. None of the committee members had relevant financial relationships with ineligible companies or other potentially biasing relationships to disclose to learners.  For speaker disclosures, please see the faculty biography.

* Credit Note - *

NOTE: Tuition includes one free CE Certificate (For the in-person event, after attendance has been verified, pre-registered attendees will need to log into their online account to complete the online evaluation. Instructional methods will include PowerPoint, didactic lecture, Q&A, and others. After completion of the evaluation participants can download/print their certificate of completion. For those in partial attendance (arrived late or left early), a letter of attendance will be available in the attendee online account after completion of the evaluation. An adjusted certificate of completion reflecting partial credit will be sent within 30 days (if your board allows)).

Continuing Education Information: Credits listed below are for full attendance at the live, in-person event only. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact or 800-844-8260 before the event.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession.  As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.

For Planning Committee disclosures, please see below.  For speaker disclosures, please see the faculty biography.


This activity consists of 6.25 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.

Wisconsin Counselors

CE credit is available. This course consists of 6.25 continuing education clock hours for Wisconsin Counselors. The Wisconsin Department of Safety and Professional Services (MPSW 19) accepts continuing education programs relevant to counseling by approved providers of the Association of Social Work Boards (Sec. 20-195cc-3). Please see social work CE statements for this program.

Social Workers

PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for this course. ACE provider approval period: January 27, 2023 - January 27, 2026. Social workers completing this course receive 6.25 Clinical continuing education credits.


Course Level: Intermediate Format: In-person.  Full attendance is required; no partial credits will be offered for partial attendance.


Canadian Social Workers: Canadian provinces may accept activities approved by the ASWB for ongoing professional development.

Other Professions

This activity qualifies for 380 continuing education minutes as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements. 



Kriss T. Haren, MA, MS, LPCC-S, RHC-III's Profile

Kriss T. Haren, MA, MS, LPCC-S, RHC-III Related seminars and products

Collaborative Communication Counseling & Training Services

Kriss Haren, MA, MS, LPCC-S, RHC-III, is licensed in the State of Ohio as a supervising professional clinical counselor and has more than 30 years of experience. She has completed advanced training in the clinical application of Motivational Interviewing (MI), supervision of MI in clinical settings, and the very competitive “Training of New Trainers” to become a member of the Motivational Interviewing Network of Trainers (MINT). Since beginning her MI training journey, Kriss has trained over 4,000 professionals from numerous fields, including behavioral health, medical and allied health services, education, and dietetics.

In 2013, Kriss created Collaborative Communication Consulting & Training Services, LLC, in order to continue the work of improving patient engagement, patient-provider communication, and inter-professional communication through MI training and specialized consultation services. She currently works with clients from several states as well as in Canada. Kriss also serves as adjunct faculty at the University of Dayton, where she teaches MI to behavioral health graduate students.

Speaker Disclosures:
Financial: Kriss Haren has employment relationships with Collaborative Communication Consulting & Training Services, LLC., Health Sciences Institute, Sinclair Community College, and the University of Dayton. She receives compensation as a community wellness behavioral educator. Kriss Haren receives a speaking honorarium from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Kriss Haren serves on the Disaster Medical Assistance Team and is a member of the Motivational Interviewing Network of Trainers.


  1. Build upon knowledge and skills acquired through prior experience/trainings
  2. Define the core concepts of Motivational Interviewing
  3. Experience the difference between traditional and MI approach
  4. Identify the worst-case scenario in behavior change counseling
  5. Identify the best-case scenario in behavior change counseling
  6. Practice strategies that are congruent with MI approach


Motivational Puzzles: Why People Don’t Do What’s Best for Themselves
  • Desire for and fear of change in therapy
  • Stages of change
  • Assess the client’s readiness to change
  • Resistance or ambivalence?
  • The spirit of MI
Core MI Processes to Cultivate Change
  • Engaging: The Relational Foundation
    • Avoid the “expert” role
    • Respect the autonomy of the client
    • Keep the client’s best interest in mind
    • Acceptance & empathy as tools for eliciting change talk
    • The core skills of MI
  • Focusing: The Strategic Decision
    • Match your agenda to the client’s goals & priorities
    • Agenda mapping
    • How to prioritize multiple presenting issues
  • Evoking: Preparation for Change
    • The key ingredient of MI
    • Preparatory vs. mobilizing change talk
    • Exploring strengths
    • The importance of reflective listening
    • How to develop discrepancy
  • Planning: Commitment to Change
    • How and when to plan
    • Information exchange to aid in plan development
    • The “Dos” and “Don’ts” of giving advice
MI Tools for Anxiety: Inspire Clients to Engage in Previously Avoided Behaviors
  • MI strategies to strengthen collaboration
  • How to challenge “the way I’ve always done it” thinking
  • Interventions to break familiar, anxiety-inducing patterns
  • Combine MI with cognitive behavioral therapy (CBT)
MI & Depression: Boost Your Clients’ Resilience, Self-Worth and Self-Efficacy
  • Overcome ambivalence in depression
  • Friends & family: Help clients learn to filter well-intentioned advice
  • Accept, Acknowledge, Empathize
  • Help clients reframe therapeutic tasks
  • MI & crisis intervention
Substance Use and Addictive Behaviors: MI Strategies to Catalyze Change and Reach Recovery Goals
  • What makes life worth living?
  • Avoid pushback: Emphasizing choice
  • Substance Use
  • Other addictive/compulsive behaviors
  • Use MI in conjunction with the 12 steps
Research Limitations and Potential Risks

Target Audience

  • Physical Therapists
  • Occupational Therapists
  • Occupational Therapy Assistants
  • Athletic Trainers
  • Social Workers
  • Addiction Counselors
  • Therapists
  • Marriage & Family Therapists
  • Nurses
  • Other Mental Health Professionals
  • Probation/Parole Officers



Anesis Center for Therapy

815 Forward Dr, McNair Room, Madison, Wisconsin 53711, United States
608 268 6530

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