We’ve all been in a situation where we’ve experienced difficulty expressing ourselves. We walk away from the encounter wondering why we failed to get the point across. In daily professional and personal life, the key to getting what we want and need is achieved through communication. This seminar will give you the critical tools for improving your communication, which will ultimately progress your performance, facilitate your team’s outcomes and advance your career.
You will participate in exercises that convey key points and practice dialogue for complex situations. Expect to walk away with strategies that you can use the next day to motivate, inspire and persuade others in your workplace.
OUTLINE
Communication
Navigating Difficult Situations in Healthcare
Motivating and Inspiring Employees
Teaching Staff to Communicate for Safety
Promoting Team Work
Creating Dynamic Oral Presentations
Nonverbal Communication Strategies
Using Persuasive Visuals
Refining Informal Writing
Exploring Formal Writing
OBJECTIVES
Satisfaction Guarantee
Your satisfaction is our goal and our guarantee. Concerns should be addressed to PESI, Inc., PO Box 1000, Eau Claire, WI 54702-1000 or call 1-800-844-8260.
ADA Needs
PESI would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 800-844-8260.
NOTE: Tuition includes one free CE Certificate (participant will be able to print the certificate of completion after passing the on-line post-test (80% passing score) and completing the evaluation).
Continuing Education Information: Listed below are the continuing education credit(s) currently available for this live interactive webcast. This webcast is a broadcast of a live event. You will be able to type questions to the speaker. The speaker will see the questions and address them during the presentation as time allows. Please note, your state licensing board dictates whether web based activities are an acceptable form of continuing education. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact cepesi@pesi.com or 800-844-8260 before the event.
Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.
For Planning Committee disclosures, please see the statement above. For speaker disclosures, please see the faculty biography.
CE Information is based on 100% attendance.
PESI, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
Nurses in full attendance will earn 6.3 contact hours.
PESI, Inc. is a provider approved by the California Board of Registered Nursing, Provider Number 17118 for 6.0 contact hours. Full attendance is required. No partial contact hours will be issued for partial attendance.
PESI, Inc. is an approved provider with the Florida Board of Nursing, Provider # FBN2858. This course qualifies for 6.0 contact hours.
PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Full attendance at this activity qualifies for 7.6 contact hours. Full attendance in the activity is required; no partial contact hours will be issued for partial attendance. These contact hours are used for your license renewal. Please email cepesi@pesi.com with your license number, include the webcast title, speaker name and date. PESI must have this number on file in order for your hours to be valid for the webcast.
PESI, Inc. is an approved provider with the Florida Board of Occupational Therapy. Provider Number #50-399. This course qualifies for 6.3 continuing education credits.
PESI, Inc. is an AOTA Approved Provider of continuing education. Provider #: 3322. Full attendance at this course qualifies for 6.25 contact hours or CEUs in the Category of . Partial credit will be issued for partial attendance. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA. Course Level: .
This activity consists of 6.25 clock hours of instruction that is applicable for physical therapists. This certificate is proof of your attendance. Please retain it in your records or use for submission as proof of completion when required.
PESI, Inc. is recognized by the Physical Therapy Board of California as an approval agency to approve providers. This course will qualify for 6.25 continuing competency hours.
This activity is provided by the Texas Board of Physical Therapy Examiners Accredited Provider #2106032TX and meets continuing competence requirements for physical therapist and physical therapist assistant licensure renewal in Texas. This activity will provide 6.25 CCUs. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE. Full attendance is required; no partial credits will be offered for partial attendance.
PESI, Inc. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270. This course qualifies for 6.0 CE Credit Hours.
PESI, Inc. is recognized by the New York State Education Department, State Board for Physical Therapy as an approved provider for physical therapy and physical therapy assistant continuing education. This course qualifies for 7.6 contact hours.
This program is not yet approved for CME credit. Conference organizers plan to request 6.25 hours of AAPA Category I CME credit from the Physician Assistant Review Panel. Total number of approved credits yet to be determined.
This activity qualifies for 6.25 continuing education minutes as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.
File type | File name | Number of pages | |
---|---|---|---|
Webcast Manual (6.73 MB) | 90 Pages | Available after Purchase |
Theresa Puckett, PhD, RN, CPNP, CNE, is a certified nurse educator who has held a variety of academic teaching appointments at the undergraduate and graduate levels. Currently, she works clinically as a nurse at The Cleveland Clinic and as an EMR Consultant for a large healthcare group. Dr. Puckett has taught lecture, clinical, and lab courses in addition to serving as a preceptor for nursing education graduate students.
Dr. Puckett is a member of the National League for Nursing and served on the first CNE Certification Commission. She also served on the Educational Leadership Advisory Council for the Ohio League for Nursing. Theresa earned a BSN from Ursuline College, MSN and PhD from University of Akron and a postmasters certificate in nursing education from the University of Toledo. She has presented at several national and state conferences and is known for her engaging presentation style and use of audience participation. She looks forward to sharing her best creative teaching/learning strategies with you!
Speaker Disclosures:
Financial: Theresa Puckett has an employment relationship with University Hospitals Richmond Medical Center; Euclid Hospital, Lutheran Hospital Cleveland Clinic Foundation; and Stark State College. She receives a speaking honorarium from PESI, Inc.
Nonfinancial: Theresa Puckett is a member of the American Nurses Association; American Psychiatric Nurses Association; and American Psychological Association.
For live CE credit, you must watch the live webcast in its entirety at its scheduled time. You will have access for 90 days after the program for review.
Please note: There will be a lunch and two 15-minute breaks; one in the morning and one in the afternoon. Lunch and break times will be announced by the speaker and at their discretion.
Satisfaction Guarantee
Your satisfaction is our goal and our guarantee. Concerns should be addressed to: PO Box 1000, Eau Claire, WI 54702-1000 or call 1-800-844-8260.
ADA Needs
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.
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