Image of Telehealth: What You Need to Know About Policies, Procedures, Platform
Digital Seminar

Telehealth: What You Need to Know About Policies, Procedures, Platforms and Best Practices


Faculty:
Melissa Westendorf
Duration:
3 Hours
Copyright :
May 20, 2020
Product Code:
POS056720
Media Type:
Digital Seminar


Description

From the technical to the clinical, implementing telehealth services can seem overwhelming.

How do I set this all up? Can I do this with the computer I currently have? Do I need tech support, cameras, apps? How do I handle informed consent and emergencies?

It's easier than you think…with a bit of instruction.

This 3-hour training will make the technology side of telehealth instantly understandable and completely doable! Plus, you’ll learn how to properly handle informed consent and emergencies! 

In a step-by-step process that’s easy to follow, our instructor will show you how you can:

  • Set up the tools and technology you need to start providing telehealth services
  • Choose the right telehealth delivery platform for you
  • Email and text privately and safely
  • Handle informed consent and emergency situations the right way

You can have the tools and technology ready to go for telehealth sessions the very next day!

Credits


CE Information Coming Soon

Continuing education credit information is coming soon for this non-interactive self-study package.

CEs may be available for select professions, as listed in the target audience. Hours will be dependent on the actual recording time. Please check with your state licensing board or organization for specific requirements. 

There may be an additional fee for CE certificates. Please contact our Customer Service at 1-800-844-8260 for more details. 

**Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.



Handouts

Faculty

Melissa Westendorf Related seminars and products: 5

Ph.D., J.D.

Technology Wellness Center


Melissa Westendorf, Ph.D., J.D., is a clinical and forensic psychologist and founder of the Technology Wellness Center. As a clinician, she has provided therapy to adults and adolescents in the community and within the correctional setting. Dr. Westendorf’s forensic practice is dedicated to assessing adults and youth in either the criminal justice system or in civil matters. As a technology wellness expert, she is dedicated to assisting parents, children, adolescents, and adults on understanding the complexities of technology use and the impact on our brains, emotions, and interpersonal relationships. Dr. Westendorf’s legal training coupled with her clinical background enables her to work with individuals who are experiencing the legal ramifications of technology use.

As a proactive psychologist and educator, Dr. Westendorf is a keynote speaker at academic institutions, parent organizations, businesses, and community groups, offering preventative tools and resources that educate others on how to manage technology use in a healthy manner. She is the co-author of Unplug! Raising Kids in a Technology Addicted World. She has served on the Committee for Legal Issues for the American Psychological Association and on the Psychology Examining Board for the state of Wisconsin. Dr. Westendorf has been appointed as an expert in high profile legal cases, featuring the psychological ramifications of technology use. Her expertise has been relied upon in a wide variety of articles, podcasts, radio segments, and television programming. She has been featured on NPR (National Public Radio), Wisconsin Public Radio, and ABC’s 20/20. She is a monthly contributor to The Morning Blend.

Speaker Disclosures:

Financial: Melissa Westendorf is a founder of the Technology Wellness Center. She is in private practice. Dr. Westendorf receives a speaking honorarium from PESI, Inc.

Non-financial: Melissa Westendorf is a member of the American Psychological Association.


Objectives

  1. Determine best practices for creating a good setting for telemental health services.
  2. Evaluate how to implement policies and procedures that are necessary for maintaining an ethical telehealth practice.
  3. Identify and assess electronic services and platforms for delivering ethical telemental health services.

Outline

Best Practices for Telehealth

  • Selecting the appropriate tools
  • Utilizing ATA guidelines
    • Clinical – Patient and Setting appropriateness
    • Technical - The Setting, Camera, Microphones, and Lighting
    • Administrative – Connectivity, training
  • Practical solutions for your therapy

Processes & Procedures

  • The Intake Process
  • Informed Consent – sample plan, key topics to cover
  • Emergency and Crisis Plans – what to include, medical issues, sample plan

Delivery Platforms Keeping Ethics/HIPAA in Mind

  • Asynchronous Platforms
  • Common elements
  • Concerns with platform
    • Synchronous Therapy
    • All-in-one services
  • Email and texting safely
  • Pros and Cons
  • HIPAA requirements
  • Encryption
  • Password Protection
  • VPN
  • Electronic Communication Policy
  • Hardware and Software Safety

Target Audience

  • Counselors
  • Social Workers
  • Psychologists
  • Marriage and Family Therapists
  • Addiction Professionals
  • Case Managers
  • Occupational Therapists
  • Occupational Therapy Assistants
  • Speech-Language Pathologists
  • Teachers
  • School Counselors
  • School Psychologists
  • School Social Workers
  • Educational Paraprofessionals
  • School Administrators
  • Nurses and other Healthcare professionals
  • Other Helping Professionals who Work with Children

Reviews

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Overall:      4.8

Total Reviews: 10

Satisfaction Guarantee
Your satisfaction is our goal and our guarantee. Concerns should be addressed to: PO Box 1000, Eau Claire, WI 54702-1000 or call 1-800-844-8260.

ADA Needs

We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.

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