Jennifer Lyons

Jennifer Lyons, PT, MPT, MHA, is a healthcare leader with over two decades of experience leading teams and building employee trust and culture. Jennifer has served as director of therapy services at a 300+ bed acute care hospital with 3 critical access hospitals. She has also managed outpatient multidisciplinary therapy clinics, a wound center, and a sleep center. She has successfully led teams through change management, new technologies (EMR, telehealth, etc.), new service lines, new clinical protocols, operational efficiency targets, quality and process improvement initiatives to address accreditation, regulatory, and compliance issues, and human resource challenges.

Jennifer has witness burnout from the student level to seasoned healthcare professionals. She has provided mentorship to new leaders and underperforming team members. Her expertise in healthcare, education, and leadership empowers both clinical leaders and clinicians to identify the processes, issues, or circumstances that impede the achievement of joy at work. Jennifer is committed to creating impactful educational content to support healthcare professionals and leaders to boost patient satisfaction, elevate clinical outcomes, and retain talented professionals in the field who are engaged.

Speaker Disclosures:
Financial: Jennifer Lyons has employment relationships with Blinn College, Continuity Care Home Health, and St. Joseph Health. She receives a speaking honorarium from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Jennifer Lyons is a member of the American Physical Therapy Association and the Texas Physical therapy Association.